Cynthia Flores

•Smooth operator

•Helping support daily management of department duties, including allocating labor, leading meetings, assigning job duties

•Escalates barriers to Operations leaders

•Drives and executes standard work in the areas of Safety, Quality and Productivity to meet daily operational goals

•highly organized, extremely detail-oriented, and self-motivated

Supervisor:Shawn Dilworth

•Adhere to strict safety and quality standards

• Process outbound shipments

• Self-directed in the absence of leadership

•Ensure successful shift performance

•Experienced in Problem Solve

•Leadership ability

•Proven expert problem solving skills

•Ability to work independently as well as in a team environment

Supervisor: Carlo Dominguez

•Acquire patient and issue-related information and enter call-tracking database

•Respond to inquiries in a courteous and timely manner, utilizing proper grammar and verbal skills

•Provide optimal patient experience by effectively resolving issues on a patient's first call

•Coordinate appointment schedule

Take payments

•Use multiple computer applications concurrently, maneuvering through their respective functions

•Work as a consultative partner to clients, building rapport and providing direction