Summary
Overview
Work History
Education
Skills
Certification
Languages
References
Timeline
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Jerson Flores

Sherwood,AR

Summary

Dynamic System Administrator with a proven track record at Nexsys Networks, excelling in server maintenance and disaster recovery. Enhanced EHR systems support and optimized performance, achieving significant uptime improvements. Skilled in resource allocation and problem-solving, I implemented automation strategies that reduced operational costs while ensuring user satisfaction in clinical environments.

Overview

9
9
years of professional experience
1
1
Certification

Work History

System Administrator (Healthcare)

Nexsys Networks
Torrance, CA
06.2016 - 06.2025
  • Ensured optimal performance and user satisfaction across clinical environments through specialized technical assistance.
  • Engineered and maintained physical and virtual server infrastructure, ensuring alignment with industry standards.
  • Developed consistent methods for deployment, tuning, and servicing.
  • Minimized downtime and data loss through daily security and performance reviews, intrusion detection, and disaster recovery best practices.
  • Acted as a Tier III technical resource for cross-team troubleshooting.
  • Directed software upgrades and performance optimization, aligning with long-term operational needs.
  • Implemented resource allocation strategies for CPU, memory, and storage to support scalability.
  • Resolved technical issues with EHR systems by providing customer service support to end-users.
  • Implemented automation of routine tasks to improve efficiency and reduce costs.
  • Performed capacity planning for customer's IT infrastructure.

Education

Some College (No Degree) - CompTIA A+ Certification Training

Santa Monica College
Santa Monica, CA

Skills

  • Server maintenance
  • Network troubleshooting
  • EHR systems support
  • Disaster recovery
  • Capacity planning
  • Performance optimization
  • System monitoring
  • Technical documentation
  • Automation implementation
  • Resource allocation
  • Problem solving
  • Time management
  • System upgrades
  • Technical support
  • Network administration
  • Program installations
  • Backup management

Certification

  • Microsoft Technology Associates
  • Microsoft Certified Solutions Expert
  • Citrix Certified Associate - Virtualization
  • Certified Quality Engineer
  • Certified Healthcare Technology Manager
  • Certified Information Systems Security Professional
  • Certified Health Data Analyst

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual

References

References available upon request.

Timeline

System Administrator (Healthcare)

Nexsys Networks
06.2016 - 06.2025

Some College (No Degree) - CompTIA A+ Certification Training

Santa Monica College

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Jerson Flores