Cynthia Gibson
Saluda,VA
Summary
Collaborative leader with a dedication to partnering with coworkers to promote an engaged, empowering work culture. Documented strengths in building and maintaining relationships with a diverse range of stakeholders in dynamic, fast-paced settings.
Overview
7
7
years of professional experience
Work History
Team Member/manager
Wendy's
02.2016 - 01.2023
- Train new hires on company policies, procedures, and customer service standards
- Managed staff schedules to ensure adequate coverage during peak business hours, reducing overtime costs.
- Monitor food preparation and service to maintain quality and hygiene standards
- Oversee inventory management, including ordering and stock control
- Uphold a high standard of customer service and resolve customer complaints or issues promptly
- Drive sales through effective merchandising and promotion strategies
- Manage cash handling procedures and ensure accuracy in financial transactions
- Generate and analyze sales reports, financial statements, and performance metrics
- Enhanced team productivity by implementing efficient workflow processes and staff training programs.
- Reduced employee turnover through effective conflict resolution strategies and open communication channels.
Education
Bachelor's Degree - Applied Biological Sciences
Arizona State University
Tempe, AZ12.2025
Bachelor of Science - Applied Biological Sciences
Arizona State University
Tempe, AZ12.2025
Advanced high school diploma -
Gloucester High School
Gloucester, VA06.2017
Skills
- Certified Microsoft Office specialist in Excel and Word
- Proficient in both written and verbal communication
- Team player as well as self-motivator
- Data Collection and Analysis
- Analytics and performance tracking
- On-site logistics and troubleshooting
- Extensive knowledge of medical terminology
- Documentation Skills
- Anatomy and Physiology Understanding
Timeline
Team Member/manager
Wendy's
02.2016 - 01.2023
Bachelor's Degree - Applied Biological Sciences
Arizona State University
Bachelor of Science - Applied Biological Sciences
Arizona State University
Advanced high school diploma -
Gloucester High School
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