Cynthia Gilmore
Dayton,TX
Summary
Lieutenant of Correctional Officer with a proven track record at the Texas Department of Criminal Justice, showcasing expertise in crisis management and multicultural sensitivity. Achieved significant improvements in facility safety and inmate compliance through strategic contraband detection and de-escalation techniques. Demonstrates a commitment to security protocols and team leadership, enhancing operational efficiency.
Overview
5
5
years of professional experience
Work History
Lieutenant of Correctional Officer
Texas Department Of Criminal Justice
Woodville, TX
08.2023 - Current
- Notified medical staff of inmates requiring medical attention and submitted proper incident reports.
- Assigned daily tasks and responsibilities to employees and filled out daily work logs.
- Conducted fire, safety and sanitation inspections.
- Provided direction to subordinates regarding proper use-of-force techniques according to established guidelines.
- Prepared written reports concerning inmate's misconduct.
- Conducted staff meetings to review policies and procedures, discuss incident reports, and address issues or concerns.
- Promoted safety, order, and functionality of facility.
- Supervised and made cell assignments.
- Evaluate performance evaluations and submit them for approval.
- Coordinated shakedowns to locate and remove unauthorized items.
- Monitored inmate activities inside and outside of housing units to ensure compliance with institutional rules and regulations.
- Ensured that all personnel actions were conducted in accordance with applicable laws and regulations governing correctional facilities.
- Maintained order in building and on grounds of prison.
- Communicated information regarding security, safety and operations through chain of command.
- Investigated incidents occurring within the facility including inmate assaults on staff or other inmates as well as infractions of agency policy.
- Responded to emergency situations within the facility involving inmates or staff members.
- Reviewed grievances filed by inmates seeking resolution of complaints pertaining to their living conditions or treatment received while incarcerated.
- Settled disputes between inmates.
- Facilitated training sessions designed to educate new correctional officers on proper safety protocols when interacting with inmates.
- Used weapons, handcuffs and physical force to maintain discipline and order among prisoners.
- Conducted urinalysis tests on inmates to test for illicit drugs.
- Conducted scheduled headcounts to verify presence of prisoners.
- Diffused disruptive behavior by verbal interventions.
- Completed day-to-day duties accurately and efficiently.
- Worked effectively in team environments to make the workplace more productive.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
Sergeant of Correctional Officer
Texas Department of Criminal Justice
Woodville, TX
08.2023 - 11.2023
- Conducted investigations into reported incidents of misconduct or criminal activity among inmates.
- Inspected conditions of locks, window bars and doors at correctional facilities to verify security and prevent escapes.
- Assisted medical personnel during emergency medical situations involving inmates.
- Assigned and monitored training needs of subordinate staff members to close knowledge and performance gaps.
- Diffused disruptive behavior by verbal interventions.
- Settled disputes between inmates.
- Used weapons, handcuffs and physical force to maintain discipline and order among prisoners.
- Worked successfully with a diverse group of coworkers to accomplish goals and address issues related to the Texas Department of Criminal Justice.
Inside Yard Officer
Texas Department Of Criminal Justice
Dayton, TX
09.2022 - 08.2023
- Enforced compliance with regulatory standards and agency policies.
- Assessed agency operations for compliance with safety standards.
- Performed regular maintenance checks on all tools and machinery used in lawn care operations.
- Managed inventory of lawn care supplies and equipment, ensuring availability for daily assignments.
- Operated a variety of lawn care machinery, including mowers, trimmers, and blowers, proficiently.
- Monthly safety training for inmates.
- Ordered supplies and equipment needed for lawn care maintenance.
- Supervised 15 inside yard inmates.
- Operated tractors with attachments such as mowers, tillers, spreaders. for lawn care maintenance activities.
Sergeant of Correctional Officers
Texas Department Of Criminal Justice
Dayton, TX
10.2021 - 08.2022
- Worked effectively in team environments to make the workplace more productive.
- Provided excellent service and attention to family members when face-to-face or through phone conversations.
- Maintained updated knowledge through continuing education and advanced training.
- Assisted with inmates requests and answered questions to improve behavior.
- Investigated and completed inmate protection investigations.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to the unit and shift.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
Field Officer
Texas Department Of Criminal Justice
Dayton, TX
01.2021 - 09.2021
- Prepared and submitted timely reports summarizing field activities and outcomes.
- Supervised administrative duties, prepared daily routines and maintained operational records.
- Ensured adherence to safety protocols.
- Provided support to other departments within the agency, as required.
- Assisted the warden with locating and recording fixed assets at the unit.
- Assisted with gaining compliance in the inmate housing area when requested by the major.
- Highride for maintenance when inmates had work orders that required them to be outside of the perimeter fence.
- Greeted visitors and searched their vehicles at the highway gate.
- Escort inmates for the DHO Captain at the Mark W. Stiles Unit.
Correctional Officer
Texas Department Of Criminal Justice
Dayton, TX
11.2019 - 09.2021
- Participated in training sessions to stay current on best practices in corrections and emergency response.
- Responded to emergency situations such as riots or disturbances with appropriate force measures.
- Transported prisoners between facilities or hospitals using secure vehicles equipped with restraints.
- Performed head counts, checking cells for missing inmates.
- Performed security checks in order to verify the well-being of inmates.
- Managed conflict and negotiated resolutions between inmates to prevent violence and ensure the safety of all individuals in the facility.
- Trained new correctional officers on facility procedures, safety protocols, and the ethical treatment of inmates.
- Kept accurate reports in central control, assigned keys and equipment to officers, and sent phone calls to appropriate recipients.
Education
GED -
Lumberton High School
Texas05-1993
Skills
- Facility maintenance
- Crisis management
- Security protocols
- Multicultural sensitivity
- Contraband detection
- Suicide prevention
- De-escalation techniques
- Incident reporting
- Firearms proficiency
- Restraint techniques
- Disciplinary actions
Accomplishments
- Lieutenant Leadership Forum
- Sergeant Academy
- Employee of the month
References
References available upon request.
Timeline
Lieutenant of Correctional Officer
Texas Department Of Criminal Justice
08.2023 - Current
Sergeant of Correctional Officer
Texas Department of Criminal Justice
08.2023 - 11.2023
Inside Yard Officer
Texas Department Of Criminal Justice
09.2022 - 08.2023
Sergeant of Correctional Officers
Texas Department Of Criminal Justice
10.2021 - 08.2022
Field Officer
Texas Department Of Criminal Justice
01.2021 - 09.2021
Correctional Officer
Texas Department Of Criminal Justice
11.2019 - 09.2021
GED -
Lumberton High School
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