Cynthia Girau
Homosassa,FL
Summary
Dedicated to my responsibilities with over 26 years in the United States Postal Service, and now retired ,I have held numerous roles. Customer service, retail, distribution, finance, acting supervisor, express mail delivery, and custodian . I bring a proven track record of hard working , time management, organizational skills, problem-solving, and adaptability in both high-volume, fast-paced, and easy country life environments.. Known for maintaining a positive demeanor that fosters strong coworker relationships, and enhances customer satisfaction.
I am now seeking a new experience where I can continue to serve others, expand my knowledge, and give back meaningfully to families of all communities.
Overview
26
26
years of professional experience
Work History
Acting Supervisor
USPS, United States Postal Service
Inglis , Florida
09.2021 - 04.2025
- Oversee distribution for both clerks and carriers
- Daily opening and closing reports
- Projection of carriers daily operations and return times
- Attend and responsible for retail counter and finance
- Ensured compliance with workplace aand vehicle safety regulations
- Maintained accurate records of employee performance, attendance, leave requests.
Sales and Service Associate
USPS, United States Postal Service
San Juan, PR
02.1999 - 06.2013
- Ensured compliance with all safety regulations while maintaining a clean work environment.
- Processed customer transactions in an efficient and accurate manner.
- Educated customers on how to complete transactions through web-based or in-store options, reducing service load by empowering individuals to manage personal needs.
- Process Passport applications
- Validation of Identity
- Process PO Box application/Change of address entry
Education
Bachelor of Arts - Business Administration Management
Inter American University
San Juan Metro Puerto Rico 05-1997
Skills
- Bilingual
- Diverse consumer relations
- Team player correlations
- Empathetic to workforce needs
- Communication skills
- Coaching and mentoring
- Daily reporting
- POS (point of sales)software experience
- Record keeping
Timeline
Acting Supervisor
USPS, United States Postal Service
09.2021 - 04.2025
Sales and Service Associate
USPS, United States Postal Service
02.1999 - 06.2013
Bachelor of Arts - Business Administration Management
Inter American University
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