Cynthia Gonzalez
Stockton
Summary
Dedicated professional with over 6 years of experience in healthcare and pharmacy settings. Known for strong organizational skills, excellent verbal communication, and a commitment to patient care, ensuring accurate recordkeeping and efficient service.
Overview
11
11
years of professional experience
Work History
Pharmacy Clerk /Dispatch Shift Supervisor
BXJR Pharmacy
Stockton
11.2019 - Current
- Processed prescription orders accurately for customer fulfillment.
- Collaborated with team members to streamline workflow and enhance service delivery.
- Trained new staff on pharmacy procedures and customer service standards.
- Delivered friendly and effective customer service to all clients at pharmacy counter.
- Entered patient data into computer system to maintain accurate records.
- Entered and processed prescriptions into internal system with accuracy to avoid filling delays.
- Performed administrative tasks such as filing paperwork, answering phone calls, responding to emails.
- Trained new employees on dispatch protocols to ensure compliance and operational efficiency.
- Developed and organized M99 and M75 forms for pharmacy documentation.
Medical Assistant
Aziz Kamali MD
Stockton
10.2015 - 11.2019
- Supported patient care by taking vital signs and histories, and preparing patients for examinations, enhancing overall care experience.
- Administered injections, medications, and treatments as prescribed by the physician.
- Assisted in patient intake and medical history documentation.
- Managed electronic health records and ensured accurate data entry.
- Communicated patient messages to physicians regarding concerns, updates, or refill requests to ensure timely treatment.
- Documented notes during patient visits.
- Scheduled appointments and managed physician's calendar efficiently.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Supported billing processes by verifying insurance information and coding claims.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
Education
Medical Assistant Program - Medical Assistant
Carrington College
Stockton, CA09-2025
Skills
- Injections (Subq,IM,ID)
- Patient intake
- Patient care
- Customer service
- Organization and recordkeeping
- Detail orientation
- Multitasking capacity
- Excellent Verbal and written communication
- Strong interpersonal skills
Languages
Spanish
Professional
Timeline
Pharmacy Clerk /Dispatch Shift Supervisor
BXJR Pharmacy
11.2019 - Current
Medical Assistant
Aziz Kamali MD
10.2015 - 11.2019
Medical Assistant Program - Medical Assistant
Carrington College