Art, writing, music
Cynthia Gregg
Sales Associate / Management
Citrus Heights,CA
Summary
Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.
Highly motivated [Type] Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience, and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service.
Overview
45
45
years of professional experience
Work History
Sales Associate
Macy's
05.2022 - Current
- I efficiently managed merchandising and stocking operations to ensure products were displayed and organized
- Worked as a cashier, handling transactions accurately and providing a seamless checkout experience for customers
- Developed strong sales strategies to meet targets and provide exceptional customer service
Office Manager
Early Warner/Lettering Outlet
01.1985 - 01.2000
- Handled phone communications and managed filing systems to ensure smooth office operations
- Facilitated data input and scheduling tasks to maintain organization and efficiency
- Provided excellent customer service and trouble-shooting, addressing inquiries and resolving issues promptly
- Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
Department Manager
Macys Department Store
Citrus Heights, CA
05.1980 - 07.1984
- Improved customer satisfaction rates through attentive service, prompt issue resolution, and continuous process improvements.
- Provided ongoing staff development opportunities through training programs, workshops, and regular feedback sessions.
- Oversaw inventory management processes, maintaining optimal stock levels while minimizing waste and losses due to shrinkage or obsolescence.
- Led a team of professionals to consistently achieve or exceed performance targets.
Education
High School Diploma -
Citrus Heights, CANo Degree - Business Communication
American River JC
Sacramento, CA 05.2001 -
Skills
Trouble-shooting
Client Relations
Team Collaboration
Administrative Support
Stock Management
Problem Solving
Point of Sale Systems
Scheduling
Merchandising
Effective Sales Strategies
Detail-Oriented Data Input
Communication
Product sales
Customer Interaction Proficiency
Client Engagement Skills
Customer needs assessment
Collaborative Teamwork
Listening skills
Customer service
Sales development
Teamwork and collaboration
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Accomplishments
- Supervised team of 10 staff members.
- Achieved increased sales through effectively helping with all merchandising.
Work Preference
Work Type
Full TimePart TimeLocation Preference
On-SiteRemoteImportant To Me
Career advancementCompany CultureWork-life balanceHealthcare benefitsWork from home option401k matchInterests
Crafting
Timeline
Sales Associate
Macy's
05.2022 - Current
No Degree - Business Communication
American River JC
05.2001 -
Office Manager
Early Warner/Lettering Outlet
01.1985 - 01.2000
Department Manager
Macys Department Store
05.1980 - 07.1984