Cynthia Gregory
Fort Pierce,FL
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals.
Overview
9
9
years of professional experience
Work History
Dining Room Attendant
Lynmoore At Lawnwood
01.2011 - 09.2017
- Delivered exceptional guest experiences through attentive service and quick response to issues.
- Assisted wait staff with timely food delivery and guest requests.
- Provided attentive service and proactively assessed guest needs.
- Monitored dining room inventory and replenished as necessary.
Dining Room Hostess
Brennity At Traditions
06.2015 - 04.2017
- Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
- Answered customer questions about hours, seating and menu information.
- Supported servers, food runners and bussers with keeping dining area ready for every guest.
- Used cash registers and credit card machines to cash out customers.
- Assigned patrons to tables suitable for needs and restaurant section rotation.
- Monitored front entrance for new guests while assisting servers by taking and delivering drink orders.
- Collected information from arriving customers to seat groups or place them on waitlist.
- Stayed in open communication with kitchen team to assess cooking times, avoid worker overload and minimize customer dissatisfaction.
- Informed servers of newly seated parties for speedy service.
- Documented reservations, alerted servers and managers of large groups and prepared seating.
- Assisted managers with quickly resolving service- and food-related issues.
- Documented reservations and communicated changes to guests.
- Collaborated with kitchen to inform customers of wait times and answer questions about food.
- Prepared dining room for special upcoming functions by decorating and generating special group menus.
Education
High School Diploma -
Atlantic High School
Delray Beach, FL05.1989
Skills
- Customer Satisfaction Promotion
- Performance Improvement
- Safe Food Handling Procedures
- Persuasive Approach
- Place Settings
- Dining Reservations
- Table Bussing
- Work Coordination
- Timely Food Delivery
- Billing and Payment Processing
- Customer Relations
- Health Department Regulations
- Client Needs Assessment
Timeline
Dining Room Hostess
Brennity At Traditions
06.2015 - 04.2017
Dining Room Attendant
Lynmoore At Lawnwood
01.2011 - 09.2017
High School Diploma -
Atlantic High School
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