Cynthia Guyton
Lexington,SC
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
19
19
years of professional experience
Work History
Childcare Director
Burn Bootcamp
Lexington, SC
02.2018 - 01.2023
- Developed, implemented and monitored policies and procedures to ensure the safety of all children in care.
- Organized and supervised staff recruitment, training and performance management.
- Resolved conflicts between staff members or between staff and families.
- Created a safe, nurturing environment for children by providing appropriate supervision of their activities.
- Conducted regular meetings with staff to discuss strategies for improving quality of childcare services.
- Hired, mentored and monitored qualified childcare staff.
- Inspected facility and activities to monitor safety, sanitation and procedures.
Childcare Worker
Burn Bootcamp
Lexington , SC
03.2017 - 02.2018
- Supervised and monitored the safety of children in my care.
- Developed positive relationships with parents and guardians by providing ongoing communication regarding their child's progress.
- Enforced rules to teach good manners and maintain safe environment.
Customer Service Representative/Payroll Specialist
Southeastern Freight Lines
Lexington, SC
05.2004 - 04.2010
- Answered incoming calls and emails, providing frontline customer support or assistance with service transactions.
- Developed strong customer relationships to encourage repeat business.
- Made outbound calls to obtain account information.
- Engaged in conversation with customers to understand needs, resolve issues and answer service questions.
- Processed payroll for over 100 employees daily and weekly, ensuring accuracy of pay and deductions.
- Reviewed timesheets for accuracy and completeness prior to processing payroll.
- Researched discrepancies in payroll data and provided corrective action when needed.
- Provided timely customer service support to employees regarding questions about their paychecks or other payroll issues.
Education
Bachelor of Arts - Mass Communications
University of South Carolina - Columbia
Columbia, SC05-2004
High School Diploma -
Spring Valley High School
Columbia, SC06-2000
Skills
- Professional Demeanor
- Administrative Accuracy
- Staff Management
- Team building
- Interpersonal Communication
- Relationship Building
Timeline
Childcare Director
Burn Bootcamp
02.2018 - 01.2023
Childcare Worker
Burn Bootcamp
03.2017 - 02.2018
Customer Service Representative/Payroll Specialist
Southeastern Freight Lines
05.2004 - 04.2010
Bachelor of Arts - Mass Communications
University of South Carolina - Columbia
High School Diploma -
Spring Valley High School
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