Cynthia Hanson
Fort Madison
Summary
Dynamic and detail-oriented professional with a strong work ethic, experienced in machinery operation and quality assurance at Shearers Snacks. Proven ability to enhance team efficiency through effective training and problem-solving. Adept at fostering client relationships as a self-employed owner, ensuring satisfaction and repeat business.
Overview
36
36
years of professional experience
Work History
Machine Operator Tech 1
Shearers Snacks
Burlington, IA
05.2022 - Current
- Operated and maintained production machinery, ensuring optimal functionality and safety compliance.
- Monitored production processes for quality assurance, identifying and resolving issues promptly.
- Trained new team members on equipment operation and safety protocols to enhance team efficiency.
- Conducted regular inspections of machinery and equipment, performing basic troubleshooting as needed.
- Complied with company and OSHA safety rules and regulations.
- Monitored machines during operation to detect sounds of malfunction or excessive vibration and adjusted machines to eliminate problems.
- Followed detailed instructions to operate machines with accuracy and produce quality products.
Owner
Self Employed Services(HouseCleaning)
San Jose, CA
03.2000 - 05.2021
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Consulted with customers to assess needs and propose optimal solutions.
- Interacted well with customers to build connections and nurture relationships.
Scheduling Manager
Pinkerton Security
Sunnyvale, CA
03.1990 - 06.1999
- Assisted with administrative tasks including faxing and filing confidential documents. Managed telephone communications and responded to emails promptly.
- Coordinated scheduling for [number] staff by designing and allocating shifts and hours based on operational needs.
- Handled all call-offs, vacation requests, and open positions on clients schedules and coordinated with the site coordinator to keep them informed of any issues with personnel.
- Coordinated with clients when they had to have increased coverage for special events.
- Interviewed new hires to set up interviews with account managers for placement. If interview is successful for placement, I coordinated the training with account manager and set up employee's permanent schedule.
- Verified payroll and transmitted it to corporate office.
- Coordinated with HR on a weekly basis to update the openings that needed to be filled to help reduce overtime.
Education
No Degree - Nursing
Northeast Missouri University
Kirksville, MOHigh School Diploma -
New London High School
New London, IA05-1984
Skills
- Machinery operation
- Quality assurance
- Problem-solving
- Strong work ethic
- Workplace safety
- Attention to detail
- Good communication
- Basic math
- Time management
- Teamwork
- Documentation
Timeline
Machine Operator Tech 1
Shearers Snacks
05.2022 - Current
Owner
Self Employed Services(HouseCleaning)
03.2000 - 05.2021
Scheduling Manager
Pinkerton Security
03.1990 - 06.1999
No Degree - Nursing
Northeast Missouri University
High School Diploma -
New London High School