Summary
Overview
Work History
Education
Skills
Timeline
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Cynthia Hardaway

Fayetteville,GA

Summary

Driven professional with a robust background in customer-oriented roles, notably as an Organizer with SEIU/CONTRACTOR. Excelled in enhancing customer experiences and streamlining transportation processes at Uber/Lyft, showcasing exceptional time management and teamwork skills. Proven track record in improving service delivery efficiency, underpinned by meticulous attention to detail and a commitment to excellence.

Overview

16
16
years of professional experience

Work History

Organizer

SEIU/CONTRACTOR
12.2016 - Current

Organizer/Advocate/Canvasser/

Customer Service

Transporter/ Contractor

Uber/ Lyft
11.2015 - Current
  • Warmly greeted patients and visitors and made each feel welcome.
  • Developed strong working relationships with customers and coworkers through effective communication skills, contributing to a positive work atmosphere for all parties involved in the transportation process.
  • Exhibited adaptability under changing conditions by adjusting routes and schedules to accommodate unforeseen circumstances, minimizing disruptions to the delivery process.
  • Cleaned and maintained vehicle and assessed vehicle for damage after each shift.

Health Care Assistant

Rescare Homecare
08.2008 - 06.2016
  • Assisted with patient hygiene, physical comfort, eating, and drinking, and mobility while observing and reporting specific changes.
  • Lifted patients using appropriate equipment in accordance with moving and handling policy.
  • Reduced risk of infections by adhering to strict hygiene protocols during all aspects of care delivery.
  • Observed patient skin conditions and reported findings to registered nurse.

Education

Bus. Mgmt. - CNA Certified 1995

Atlanta Area Tech
Atlanta
05.1995

Skills

  • Attention to Detail
  • Customer Service
  • Time Management
  • Teamwork and Collaboration

Timeline

Organizer

SEIU/CONTRACTOR
12.2016 - Current

Transporter/ Contractor

Uber/ Lyft
11.2015 - Current

Health Care Assistant

Rescare Homecare
08.2008 - 06.2016

Bus. Mgmt. - CNA Certified 1995

Atlanta Area Tech
Cynthia Hardaway