Summary
Overview
Work History
Education
Skills
Timeline
Generic

CYNTHIA HARRIS

Houston,TX

Summary

Knowledgeable and dedicated customer service professional with extensive experience. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.

Overview

5
5
years of professional experience

Work History

Stockroom Operations Associate

Kohls
09.2023 - Current
  • Worked productively to meet order requirements and service expectations
  • Maintained high satisfaction ratings by completing orders quickly and making good selections for customers
  • Performed effectively in a minimal supervised environment, managing day-to-day operations and decisions
  • Received incoming merchandise and stored in correct stock locations
  • Used hand-held devices and computers for daily operations
  • Such as eg: record, monitor, and fulfill customers orders; keep accurate accounts of inventory and make audits.

Sales Associate

Dillards
11.2022 - 07.2023
  • Provided positive first impressions to welcome existing, new, and potential customers
  • Engaged in friendly conversation with customer to better uncover individual needs
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items
  • Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions
  • Created inviting environment for customers by maintaining store organization and cleanliness.

Stockroom Operations Associate

Kohls
08.2020 - 10.2022
  • Worked productively to meet order requirements and service expectations
  • Maintained high satisfaction ratings by completing orders quickly and making good selections for customers
  • Performed effectively in a minimal supervised environment, managing day-to-day operations and decisions
  • Received incoming merchandise and stored in correct stock locations.

Cashier/Checker

H-E-B
10.2021 - 03.2022
  • Welcomed customers and helped determine their needs
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels
  • Built relationships with customers to encourage repeat business
  • Restocked and organized merchandise in front lanes
  • Worked flexible schedule and extra shifts to meet business needs.

Crew Leader

American Multi-Cinema
05.2019 - 12.2020
  • Provided a stellar experience to customers by ensuring smooth operations
  • Discussed daily work requirements with crew and assigned skills-based tasks to enable completion of work
  • Monitored operating machinery to assess progress, adjust settings, and maintain production speeds
  • Trained employees in time management and proper ways to complete job duties
  • Communicated effectively with upper management, team members, and customers to keep everyone informed
  • Established positive relationships with customers and colleagues through high standards of customer service.

Education

Associate of Science - Nursing

San Jacinto College District
Pasadena, TX
05.2026

Skills

  • Customer Service
  • Excellent People Skills
  • Verbal and Written Communication
  • Multitasking Strengths
  • Used hand-held devices and computers for daily operations Such as eg: record, monitor, and fulfill customers orders; keep accurate accounts of inventory and make audits

Timeline

Stockroom Operations Associate

Kohls
09.2023 - Current

Sales Associate

Dillards
11.2022 - 07.2023

Cashier/Checker

H-E-B
10.2021 - 03.2022

Stockroom Operations Associate

Kohls
08.2020 - 10.2022

Crew Leader

American Multi-Cinema
05.2019 - 12.2020

Associate of Science - Nursing

San Jacinto College District

Similar Profiles

CREATE PROFILE
CYNTHIA HARRIS