Cynthia Hartlaub
Cumberland City
Summary
Dynamic professional with extensive experience at the United States Post Office, excelling in mail distribution and customer service. Proven track record in optimizing delivery processes and maintaining reliability under pressure. Strong teamwork and prioritization skills, ensuring timely and efficient service while adapting to changing conditions. Committed to excellence in all operational aspects.
Overview
25
25
years of professional experience
Work History
Rural Mail Carrier
United States Post Office
Erin, TN
05.2017 - Current
- Delivered mail and packages to rural customers efficiently and accurately.
- Sorted and organized mail for optimal delivery routes.
- Maintained vehicle for safe and reliable transportation of mail.
- Provided excellent customer service by addressing inquiries and concerns.
- Managed time effectively to meet delivery schedules consistently.
- Assisted in training new staff on delivery processes and safety procedures.
- Adapted quickly to changing weather conditions to ensure timely deliveries.
Bar Manager
Self-employed
Cumberland City, TN
05.2001 - 04.2017
- Developed and implemented efficient bar operations and inventory management systems.
- Trained and mentored staff on customer service excellence and product knowledge.
- Established and maintained relationships with suppliers for quality beverage selections.
- Analyzed sales trends to optimize pricing strategies and promotional offerings.
- Led team meetings to discuss performance improvements and operational challenges.
- Closed out cash register and prepared cashier report at close of business.
Rural Mail Carrier Associate
United States Post Office
Erin, TN
09.2007 - 2017
- Delivered mail and packages efficiently to rural routes, ensuring timely service.
- Managed vehicle maintenance and safety checks for compliance with postal regulations.
- Developed strong relationships with community members, enhancing customer satisfaction.
- Optimized delivery processes by implementing best practices in route planning.
- Contributed to team success by assisting fellow carriers in completing their assigned routes when needed.
- Expedited package delivery during peak seasons, adapting to increased workload without sacrificing quality or speed of service.
- Managed time effectively to consistently meet deadlines for both mail pickup from distribution centers and final deliveries.
Tool Room Attendant
TVA
Cumberland City, TN
10.2015 - 11.2015
- Managed tool inventory, ensuring availability and organization of tools for production teams.
- Implemented process improvements that streamlined workflow within the tool room operations.
- Oversaw daily operations of the tool room, ensuring adherence to safety regulations and best practices.
Education
High School Diploma -
Houston County High School
Erin, TNSkills
- Dependability
- Load balancing
- Prioritization
- Observation
- Mail distribution
- Package handling
- Safe driving
- Postal regulations
- Delivery procedures
- Teamwork
- Reliability
Timeline
Rural Mail Carrier
United States Post Office
05.2017 - Current
Tool Room Attendant
TVA
10.2015 - 11.2015
Rural Mail Carrier Associate
United States Post Office
09.2007 - 2017
Bar Manager
Self-employed
05.2001 - 04.2017
High School Diploma -
Houston County High School