Cynthia Hawkins
Reno,NV
Summary
Diligent and detail-oriented Community Manager with 4 years of experience in managing daily operations, overseeing property maintenance, and ensuring compliance with regulations. Proficient in property leasing, marketing, and customer service. Skilled in managing social media, negotiating lease agreements, and coordinating with contractors and vendors. Strong understanding of fair housing regulations and property management software.
Overview
10
10
years of professional experience
Work History
Community Manager
BLVD Residential
09.2022 - Current
- Managed social media platforms, including Facebook, Twitter, and Instagram, to promote community events and initiatives
- Managed crisis situations by addressing concerns promptly, transparently, and empathetically
- Managed and oversaw daily operations of residential and commercial properties, ensuring efficient and smooth functioning of all aspects of property management
- Conducted regular property inspections to identify maintenance needs, safety hazards, and compliance issues, ensuring a well-maintained and safe living or working environment
- Negotiated and enforced lease agreements, addressing legal and financial considerations, and ensuring compliance with property regulations and policies
- Collaborated with contractors and vendors to coordinate property repairs and improvements, ensuring high-quality work and cost-effectiveness
Community Manager
Dick James and Associates
08.2021 - 09.2022
- Managed social media platforms, including Facebook, Twitter, and Instagram, to promote community events and initiatives
- Managed crisis situations by addressing concerns promptly, transparently, and empathetically
- Managed and oversaw daily operations of residential and commercial properties, ensuring efficient and smooth functioning of all aspects of property management
- Conducted regular property inspections to identify maintenance needs, safety hazards, and compliance issues, ensuring a well-maintained and safe living or working environment
- Negotiated and enforced lease agreements, addressing legal and financial considerations, and ensuring compliance with property regulations and policies
- Collaborated with contractors and vendors to coordinate property repairs and improvements, ensuring high-quality work and cost-effectiveness
Patient Intake Coordinator
Silver State Relief
09.2020 - 08.2021
- Update patient files
- Patient intake forms
- Medical marijuana card verification
- Check patients and customers in for purchase
Client Care Coordinator
All Valley Home Health Care
03.2020 - 07.2020
- Monitored schedule adherence and made necessary adjustments to accommodate unexpected absences or changes in workload
- Served as the main point of contact for employees regarding schedule-related inquiries or concerns
- Maintained accurate records of employee attendance, time off requests, and other relevant information in the scheduling system/database
- Audited timesheets against scheduled hours to ensure accuracy before submitting them for payroll processing
Assistant Community Manager
Myan Management
12.2019 - 02.2020
- Assisted in the management and coordination of community events, ensuring smooth execution and high attendee satisfaction
- Responded promptly to resident inquiries, concerns, and requests, providing excellent customer service
- Assisted in the preparation of leasing agreements, renewals, move-in/move-out documentation, and other administrative tasks
- Contributed to the development of community newsletters or social media content to engage residents and promote community activities
Assistant Community Manager
Kromer Investments Inc.
07.2015 - 12.2019
- Inspected units before and after tenant moves to write effective leases and determine charges or readiness for new tenants.
- Collected rental payments from residents and kept meticulous records of delinquent accounts.
- Inspected buildings, vacant units, and common areas regularly to identify repairs needing immediate attention.
- Met with residents to gather information and develop effective solutions.
Education
High school or equivalent -
Washoe High School
Reno, NV06.2009
Skills
- Management
- Customer Service
- Microsoft Excel
- Section 8
- Microsoft Outlook
- Appfolio
- Property Management
- Microsoft Word
- Fair Housing Regulations
- Office Management
- Microsoft Office
- Entrata
- Yardi
- Tenant and eviction laws
- Property tours and inspections
Timeline
Community Manager
BLVD Residential
09.2022 - Current
Community Manager
Dick James and Associates
08.2021 - 09.2022
Patient Intake Coordinator
Silver State Relief
09.2020 - 08.2021
Client Care Coordinator
All Valley Home Health Care
03.2020 - 07.2020
Assistant Community Manager
Myan Management
12.2019 - 02.2020
Assistant Community Manager
Kromer Investments Inc.
07.2015 - 12.2019
High school or equivalent -
Washoe High School
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