Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Cynthia Hecock

Bellingham

Summary

Highly motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Strong background in customer service and retail environments.

Overview

14
14
years of professional experience

Work History

Cashier

Axton Northwest Market
Ferndale
09.2021 - 05.2025
  • Greeted customers promptly and responded to questions.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Provided excellent customer service
  • Greeted customers and answered any questions they had about the store's products and services.
  • Issued receipts, refunds, credits or change due to customers.
  • Preserved appearance of store by arranging and replenishing displays and merchandise racks.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Delivered high level of customer service to patrons using active listening and engagement skills.

Janitorial Staff

Haggens Northwest Fresh
Ferndale
09.2020 - 08.2021
  • Assisting with setting up for events or meetings by moving furniture or arranging seating.
  • Reporting any safety hazards found during inspections to management immediately.
  • Maintaining janitorial equipment in proper working order.
  • Cleaning windows, mirrors, walls, ceilings, and fixtures in all areas of the building.

Wait Staff Member/Trainer

silver Reef Casino
Ferndale
12.2010 - 08.2021
  • Greeted and welcomed customers, providing them with menus
  • Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
  • Answered questions about menu selections and made recommendations when requested.

Education

Medical Secretary/Medical Assisting

Beellingham Technical College
Bellingham, WA

Skills

Skills I bring to employment:

  • 15 years of exceptional customer service
  • High standard of accuracy for customer transactions
  • I am social, professional, and attentive to customer needs
  • A dedicated, hard-working employee, open to a flexible schedule

References

References available upon request.

Timeline

Cashier

Axton Northwest Market
09.2021 - 05.2025

Janitorial Staff

Haggens Northwest Fresh
09.2020 - 08.2021

Wait Staff Member/Trainer

silver Reef Casino
12.2010 - 08.2021

Medical Secretary/Medical Assisting

Beellingham Technical College