Cynthia Hogue
Grand Rapids,MI
Summary
Dynamic Certified Professional Coder with extensive experience at Cherry Health, excelling in ICD-10 proficiency and HIPAA compliance. Recognized for enhancing workflow efficiency and resolving complex billing discrepancies through effective team collaboration. Committed to maintaining accuracy and confidentiality while driving process improvements in coding and billing operations.
Overview
23
23
years of professional experience
Work History
Certified Professional Coder
Cherry Health
09.2016 - Current
- Maintained strict confidentiality by adhering to HIPAA guidelines and ensuring sensitive patient information was protected at all times.
- Managed high-volume workloads effectively by prioritizing tasks according to urgency and importance while maintaining strict attention to detail.
- Conducted thorough research on complex cases, applying advanced knowledge of medical terminology, anatomy, physiology, and pharmacology to accurately assign codes as needed.
- Identified opportunities for process improvement, leading to a more efficient workflow within the coding department.
- Immersed myself in vision coding with a strong emphasis on FQHC guidelines and have successfully trained others by sharing the expertise I've developed.
Coding/Billing Specialist
Grand Valley Medical Specialist
08.2002 - 02.2016
- Researched and resolved billing discrepancies to enable accurate billing.
- Identified, researched, and resolved billing variances to maintain system accuracy and currency.
- Worked with multiple departments to check proper billing information.
- Assisted colleagues in resolving complex billing issues, promoting teamwork and knowledge sharing within the department.
- Prepared itemized statements, bills, or invoices and recorded amounts due for items purchased or services rendered.
- Collaborated with the collections team to recover overdue payments from clients, maintaining cash flow and minimizing writeoffs.
Education
Medical Administrative Assistant
Olympia Career Training Institute
Grand Rapids, MI01-2002
Skills
- ICD-10 proficiency
- HIPAA compliance awareness
- Claims processing efficiency
- Team collaboration
Timeline
Certified Professional Coder
Cherry Health
09.2016 - Current
Coding/Billing Specialist
Grand Valley Medical Specialist
08.2002 - 02.2016
Medical Administrative Assistant
Olympia Career Training Institute
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