Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
Generic

Cynthia ilongo

Arlington,TX

Summary

Driven and compassionate, with a proven track record in customer service and team collaboration from my volunteer experiences. Excelling in time management and problem-solving, I consistently enhance customer satisfaction and team efficiency. My work ethic and integrity have been pivotal in achieving goals, making me a valuable asset to any employer seeking these qualities.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Team Member

Chic-Fil-A
09.2024 - Current
  • Learned all required tasks quickly to maximize performance.
  • Maintained productive, efficient approach to all tasks.
  • Operated register to process payments and collect cash payment for order totals.
  • Worked different stations to provide optimal coverage and meet production goals.

Cashier

SUBWAY®Restaurants
03.2023 - 06.2024
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Helped customers complete purchases, locate items, and join reward programs.

Education

BBA - Finance

Texas Tech University
Lubbock, TX
05-2028

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Cash handling
  • Cleaning and sanitizing
  • Team collaboration
  • Time management skills
  • Written and verbal communication
  • Refund handling
  • Receipt handling
  • Problem-solving

Accomplishments

    i got a 3.7 gpa and made it on the deans list

Certification

certified phlebotomist

Languages

English

Timeline

Team Member

Chic-Fil-A
09.2024 - Current

Cashier

SUBWAY®Restaurants
03.2023 - 06.2024

BBA - Finance

Texas Tech University

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Cynthia ilongo