Cynthia Jones
Burlington,NC
Summary
To expand my professional growth with a challenging, rewarding position within a solid, progressive organization that best uses my experience and training, with opportunity for professional development.
Overview
23
23
years of professional experience
Work History
Senior Compliance Legal Assistant
Sessoms & Rogers P.A.
10.2017 - 05.2024
- Prepare for Audits
- Strict guidelines with weekly and monthly deadlines
- Listen to the collection calls, edit the call if necessary
- Make sure the collectors are following the laws and firm guidelines
- Report my findings to the Collection Supervisor, Attorneys, and the Clients
- Training other Compliance Legal Assistants.
Collections Executive Legal Assistant
Sessoms & Rogers P.A.
12.2013 - 10.2017
- Audit payment plans and report findings
- Set up payment plans per Collectors instructions
- Draft letters and fax letters if necessary.
Collector
Sessoms & Rogers P.A.
09.2007 - 12.2013
- Collect on accounts for the clients, within the firm and client guide lines
- Skip trace for new phone numbers and addresses.
Senior Collector
Citi Cards
12.2002 - 09.2007
- Collect on past due accounts
- Skip trace to find better phone numbers.
Collector
First Point Resources
07.2001 - 11.2002
- Collect on third party accounts.
Education
Cosmetology -
Alamance Community College
01.1995
High School -
Bartlett Yancey High School
01.1988
Skills
- Highly effective working autonomously or as part of a team Professional appearance and demeanor; strong work ethic and attention to detail; decision maker Solid team-builder, bring energy and enthusiasm to team efforts Trained and tested on FDCPA Laws Trained and tested on UDAAP Familiar with Bankruptcy Chapters and procedures
References
Available upon request
Timeline
Senior Compliance Legal Assistant
Sessoms & Rogers P.A.
10.2017 - 05.2024
Collections Executive Legal Assistant
Sessoms & Rogers P.A.
12.2013 - 10.2017
Collector
Sessoms & Rogers P.A.
09.2007 - 12.2013
Senior Collector
Citi Cards
12.2002 - 09.2007
Collector
First Point Resources
07.2001 - 11.2002
Cosmetology -
Alamance Community College
High School -
Bartlett Yancey High School
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