Summary
Overview
Work History
Education
Skills
Timeline
Generic

Cynthia Keyes

Hesperia,CA

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

I e worked both front and back office in the dental field, I am easily adapted to change’s and am always will to learn new ways of dentistry, I pride myself as being loyal, dedicated and a hard worker and believe in following the guidelines and rules of Doctors rules. I am certified in sterilization, hipaa , and cpr and bls through the American Red Cross.

  • Highly-motivated [Job Title] with in-depth knowledge and progressive experience in dental and orthodontic practice environments. Demonstrating comprehensive business acumen in all facets of clinical office operations, regulatory compliance and patient-centered, superior-quality service. Effective co-leader adept at employee training and supervision, inventory oversight and database administration. Well-versed in accounts receivable functions, patient and workflow optimization and scheduling coordination for multiple doctors with extensive calendar obligations.

Overview

20
20
years of professional experience

Work History

Dental Office Manager

Rialto Dental Care
Rialto, CA
10.2011 - Current

All areas of front off: new patient forms, checked insurance eligibility, enter all treatment plans, billed insurance, helped with X-rays, assisted Dr on the daily, ordering of all supplies, sterilization of instruments, bring patients to operatorys explained what that days treatment was , poured models, set up treatment trays, kept up all osha required duties, spore testing, post op instructions for oral surgery.

Manager of Dental Department @ Roybal Health

County Of Los Angeles Department Of Public Health
East Los Angeles , CA
10.2008 - 10.2011
  • Achieved revenue goals with successful management of patient scheduling, receivables and miscellaneous operations expenses.
  • Reviewed flash reports, prepared bank deposits and posted daily revenues to stay on top of administrative demands.
  • Executed operational standards flawlessly in full compliance with established policies, procedures and government regulations.
  • Recruited, hired and developed office teams to offer best-in-class patient care.

Dental Assistant

Dr Jim Stonebreaker
Upland, CA
09.2001 - 12.2007
  • Sterilized rooms and prepped equipment and instruments for Number procedures daily.
  • Sanitized trays, instruments and surfaces for clean dental office setting and patient safety.
  • Maintained dental supply inventory by checking stock to determine inventory levels and placing and expediting orders for supplies.
  • Performed general chair-side duties for general dentistry, endo procedures and oral surgery.
  • Cleaned and sanitized dental tools and equipment, straightened treatment rooms and restocked supplies to prep for next patient and maintain health and safety practices.
  • Staged tray for procedures by arranging dental instruments and equipment.
  • Educated patients by giving oral hygiene, plaque control and postoperative instructions.
  • Educated patients on dental hygiene, pre-surgical instructions and post-surgical care.
  • Scheduled appointments, prepared bills and received payment for dental services by completing insurance forms, verifying insurance information and maintaining records.

Education

Dental Assisting

North West College
Pomona, CA
09.1999

Skills

  • Patient Diagnosis
  • Dental Impressions
  • High-Volume Environments
  • Operational Requirements
  • Oral Health Care
  • Team Management
  • Software Applications
  • Dental Supply Inventory
  • Reminder Calls
  • Dental Appliances
  • Claim Verifications
  • Digital Radiographs
  • Spanish Fluency
  • Contracts and Vendor Agreements
  • Adaptable and Resilient
  • Leadership and Change Management
  • Dental Prosthetics
  • Prescription Refills
  • Office Supplies and Inventory
  • Clerical Support
  • Staff Training

Timeline

Dental Office Manager

Rialto Dental Care
10.2011 - Current

Manager of Dental Department @ Roybal Health

County Of Los Angeles Department Of Public Health
10.2008 - 10.2011

Dental Assistant

Dr Jim Stonebreaker
09.2001 - 12.2007

Dental Assisting

North West College
Cynthia Keyes