Cynthia Kocina
Sauk Centre,MN
Summary
Versatile veterinary receptionist/ assistant offers experience in front desk management. Successful at prioritizing tasks, maintaining organization and optimizing workflow. Balances high-volume inquiries with staff administrative needs. A true team player who is focused and dependable.
Overview
21
21
years of professional experience
Work History
Veterinary Receptionist/Assistant
Minnesota Veterinary Hospital
Shoreview, MN
04.2020 - Current
- Excellent customer service, handle financial transactions, schedule appointments, interface with clients, assist with distraction and restraint in appointments, prepare lab work, filling prescriptions, cleaning and sanitizing
Owner
Auntie Cynthia’s Pampered Pups Dog Boarding
Shoreview, MN
10.2014 - Current
- Superior animal care, client communications
Founder
Australian Cattle Dog Rescue of MN Dog Rescue
09.2010 - 10.2017
- Board member, coordinate intake, medical care, foster home placement, and volunteers, maintain great communication with all volunteers, animal care, maintain a high adoption success rate and low euthanasia rate
Veterinary Assistant
Westonka Animal Hospital Veterinary Hospital
10.2012 - 10.2014
- Greeting clients by name with a smile, weighing pets, superior animal care, administering medications, preparing the surgical suite, assisting vets and techs during surgery, sterile processing, assisting with restraint and distraction during exams, bathing, kennel maintenance, preparing labs, filling prescriptions, cleaning and sanitizing
Dog Groomer
Petco Retailer
09.2007 - 04.2010
- Excellent customer service, booking appointments, pre-groom exams, dog bathing and breed specific grooming, promoting products for home use, handling financial transactions, working as a team to support other groomers and retail staff
Education
No Degree - Phlebotomy
St Paul College
St Paul, MNSkills
- Attention to Detail
- Records Management
- Scheduling and Calendar Management
- Courteous and Professional
- Verbal and Written Communication
- Computer Proficiency
- Data Entry and Database Software
- Documentation and Reporting
- Visitor and Customer Relations
- Payment Processing
- Multi-Line Phone Systems
- Prioritization and Time Management
- Billing and Invoicing
- Report Preparation
- Reliable and Punctual
Affiliations
Red Cross Cat & Dog First Aid: 2015
American Heart Association CPR: 2018
American Heart Association AED: 2018
Additional experience
Therapy dog handler
Competitor in Obedience, Agility and Disc dog
Rescue transport driver
Timeline
Veterinary Receptionist/Assistant
Minnesota Veterinary Hospital
04.2020 - Current
Owner
Auntie Cynthia’s Pampered Pups Dog Boarding
10.2014 - Current
Veterinary Assistant
Westonka Animal Hospital Veterinary Hospital
10.2012 - 10.2014
Founder
Australian Cattle Dog Rescue of MN Dog Rescue
09.2010 - 10.2017
Dog Groomer
Petco Retailer
09.2007 - 04.2010
No Degree - Phlebotomy
St Paul College
Similar Profiles
Kaitlyn McEnaneyKaitlyn McEnaney
Large Animal Internal Medicine Resident at University of Minnesota College of Veterinary MedicineLarge Animal Internal Medicine Resident at University of Minnesota College of Veterinary Medicine
GENEVIEVE DOERRGENEVIEVE DOERR
Vet Tech Assistant at Veterinary Medical Center – University of Minnesota, ICUVet Tech Assistant at Veterinary Medical Center – University of Minnesota, ICU
Brittany PenningBrittany Penning
Veterinary Technician at AfterHours Veterinary Care, St. Paul MinnesotaVeterinary Technician at AfterHours Veterinary Care, St. Paul Minnesota
Jorja NovakJorja Novak
Classroom Aide at SDSU Children's CenterClassroom Aide at SDSU Children's Center
Jennifer SchramelJennifer Schramel
Registered Nurse, Care Team Coordinator at CentraCareRegistered Nurse, Care Team Coordinator at CentraCare