Customer-focused Instacart Shopper with several years of personal shopping experience, including in-store product selection and delivery. Detail-oriented and fast-moving retail expert with proven success at communicating effectively with customers and winning repeat business. Committed to selecting and delivering exact products customer need on time and in perfect condition.
Overview
16
16
years of professional experience
Work History
Insta cart Shopper
Instacart
SAINTLOUIS, 63043
06.2026 - Current
Provided exceptional customer service throughout the shopping experience.
Communicated with customers to clarify order details and preferences.
Navigated stores effectively to locate items quickly.
Managed time efficiently to ensure timely delivery of orders.
Delivered groceries on time according to company standards for customer satisfaction.
Packaged groceries securely for safe transport to customers.
Maintained cleanliness and organization of shopping areas and equipment.
Provided feedback on product availability and customer preferences to management.
Support Services Specialist
Edward Jones
Maryland Heights, Missouri
05.2010 - Current
Provided exceptional client support through effective communication and problem-solving skills.
Managed client inquiries using internal case management systems efficiently.
Assisted customers with inquiries and resolved transaction issues promptly.
Coordinated service requests to ensure timely and accurate responses for clients.
Addressed client concerns promptly, fostering positive relationships with stakeholders.
Collaborated with teams to streamline processes and improve service delivery.
Assisted in training new team members on company policies and procedures.
Supported operational initiatives by maintaining accurate records and documentation.
Processed money transfers using secure systems and software.
Verified customer identities to ensure compliance with regulations.