Cynthia Layne
Altamont,TN
Summary
Compassionate Personal Care Aide with experience in providing support to elderly and disabled clients in home settings. Skilled in assisting with daily living activities, medication management, and mobility support. Demonstrated ability to build trust and rapport with clients, enhancing their comfort and quality of life. Contributed to positive changes in clients' health and well-being through attentive care and emotional support. Compassionate Personal Care Assistant with hands-on experience providing companionship and emotional support to residents. Well-versed in accurately documenting vital statistics and health metrics. Committed to creating positive rapport with patients and providing quality patient care. Devoted personal care professional skilled in fostering client health and convenience through assisting with daily activities and health needs. Driven to promote healthy habits to encourage client well-being by demonstrating healthy habits. Dedicated to applying emerging techniques to derive best possible outcomes. Honest Cashier skilled at managing money, merchandising stock and assisting customers with locating desired items. Excellent oral and written communication, listening and time management skills with strong attention to detail and superior work ethic. Consistently accurate in drawer reconciliation. Diligent professional with excellent multitasking, organizational and time management abilities. Skilled at promoting items and completing customer sales, smoothly suggesting purchases to drive revenue and promoting positive experiences to strengthen customer loyalty. Familiar with merchandise exchange protocols] and adaptable to new processes and procedures. Hardworking General Laborer with dedicated work ethic and solid industry background. Knowledgeable with operations of heavy and light equipment to accomplish tasks. Reliable and works well in varying conditions. Methodical production worker keeps up with physically demanding tasks and quotas. Works hard to accomplish team objectives. Several years of experience in production roles.
Overview
12
12
years of professional experience
Work History
Cashier/Stocker
Pilot/Flying J
Wildwood, GA
03.2022 - 03.2024
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Answered customer questions and provided store information.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Answered phone calls to assist customers with questions and orders.
- Counted money in cash drawers at the beginning of shifts to ensure amounts were correct.
- Collected payments and provided accurate change.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Performed other duties as assigned by management.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Helped with purchases and signed customers up for rewards program.
- Answered customer inquiries regarding store policies and procedures.
- Maintained current knowledge of store promotions to highlight sales to customers.
- Kept check-out areas clean, organized and well-stocked to maintain attractive store.
- Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
- Scanned items and checked pricing on cash register for accuracy.
- Discounted purchases by scanning and redeeming coupons.
- Performed opening and closing procedures including counting cash drawers and preparing deposits.
- Accepted cash and credit card payments, issued receipts and provided change.
- Maintained work area and kept cash drawer organized.
- Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
Sandwich Artist
SUBWAY®Restaurants
Wildwood, GA
10.2020 - 11.2022
- Assembled and served meals according to specific guest requirements.
- Kept customer and food preparation areas clean and well-organized.
- Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
- Greeted customers and provided product knowledge.
- Followed established procedures for handling money transactions accurately.
- Restocked kitchen supplies by rotating food according to dates and health guidelines.
- Performed food preparation tasks by making salads, brewing coffee and tea and slicing meats.
- Brewed and served coffee and tea with preferred add-ins.
- Restocked counter supplies and condiment stations, cleaned windows and emptied trash cans during slow periods.
- Maintained safe food handling practices to prevent germ spread.
Cashier
Dollar General Store
Whitwell, TN
02.2018 - 01.2019
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Checked personal identifications during alcohol and tobacco sales.
- Greeted customers and answered any questions they had about the store's products and services.
- Welcomed customers, offering assistance to help find store items.
- Processed credit card, cash, and check payments, ensuring all transactions were accurate.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Stocked shelves with merchandise when needed.
- Greeted customers promptly and responded to questions.
- Preserved appearance of store by arranging and replenishing displays and merchandise racks.
- Conducted price checks for special orders or discounts as requested by customers.
Production Worker
RockTenn, Smurfit-Stone Container
Jasper, TN
02.2016 - 04.2018
- Set up and operated production machinery according to specific standards and protocols of company.
- Inspected product quality prior to packaging and shipment.
- Inspected finished products for quality and adherence to customer specifications.
- Attached identification labels to finished packaged items or stamped lot number and shipping destination information on containers.
- Reported any issues to supervisor immediately for resolution.
- Assisted in setting up production lines for manufacturing processes.
- Kept operations area neat and orderly to minimize obstacles.
- Met or exceeded target for on-time customer shipments.
- Cleaned up work area at end of shift to maintain safe working environment.
Caregiver
June Rich Family
Crossroads, TN
04.2012 - 03.2015
- Created safe and positive living situations for clients by communicating with family and other staff about concerns or challenges.
- Ensured compliance with all applicable laws, regulations and standards governing home health care services.
- Followed care plan and directions to administer medications.
- Helped clients get in and out of beds and wheelchairs.
- Maintained detailed records of services performed on clients.
- Supported bathing, dressing and personal care needs.
- Reported concerns to nurse supervisor to promote optimal care.
- Assured proper nutrition by preparing meals, grocery shopping and monitoring food consumption levels.
Education
High School Diploma -
Whitwell High School
Whitwell05-1989
Skills
- Cash handling
- Point-of-sale operation
- Customer service
- Inventory management
- Sales processing
- Product knowledge
- Nutrition management
- Time management
- Conflict resolution
- Effective communication
- Problem solving
- Attention to detail
- Organization skills
- Active listening
- End-of-life care
- At-home care instruction
- Elderly care
- Lifting and transferring
- Dependable and responsible
- Strong ethics
- PPE usage
Timeline
Cashier/Stocker
Pilot/Flying J
03.2022 - 03.2024
Sandwich Artist
SUBWAY®Restaurants
10.2020 - 11.2022
Cashier
Dollar General Store
02.2018 - 01.2019
Production Worker
RockTenn, Smurfit-Stone Container
02.2016 - 04.2018
Caregiver
June Rich Family
04.2012 - 03.2015
High School Diploma -
Whitwell High School