Cynthia Leyva
El Centro
Summary
I am a determined and detail-oriented individual with strong work ethic who for the past 15 years has dedicated herself to providing great customer service and care. I have hospital clinical experience and a strong background in healthcare. My experience includes medical scribing in the emergency department, patient care coordination of services, phlebotomy, and medical authorizations. I’m adaptable to fast-paced environments, with a passion for delivering high quality patient care as well as supporting healthcare teams efficiently. Previous job experience has ingrained the importance of empathy, precision, patience, character, and malleability.
Overview
5
5
years of professional experience
Work History
Phlebotomist/Medical Authorizations Coordinator
Imperial Valley Family Care Medical Group
10.2022 - 12.2023
- Company Overview: Dr. Lorenzo Suarez
- Built strong time management skills while balancing both clinical and administrative responsibilities
- Performed venipuncture, collected urine and stool samples for culture, centrifuged blood samples as outlined by clinical protocols, completed proper sanitation and cleaning of equipment and work areas between patients, reduced contamination risks by strictly adhering to infection control protocols, and ensured proper labeling and transport of specimens to our partnered laboratories.
- Additionally, I coordinated prior authorizations with various medical insurance providers, thus facilitating timely scheduling of follow-up visits with specialists as well as arranged visits for all diagnostic procedures as ordered by physicians.
Patient Care Coordinator
Spine & Sport Physical Therapy
04.2020 - 11.2022
- Duties included patient intake, initial evaluation scheduling, translating, attention to detail ensuring medical chart accuracy
- Closely collaborated with doctors’ offices and internal staff, streamlining patient care.
- Upheld HIPAA compliance by consistently respecting patient privacy.
- Developed flexibility, time management, and effective communication skills when interacting with individuals from diverse backgrounds.
Medical Scribe
Pioneers Memorial Hospital
07.2018 - 09.2020
- Documented critical patient information in real-time for doctors, physician assistants, and nurse practitioners during initial patient encounters.
- Meticulously recorded histories of present illness, along with the provider’s impressions and treatment plans, ensuring comprehensive and precise charting. This position demanded both precision and urgency, particularly during incoming traumas and initial patient assessments, requiring me to quickly process and input vital details while remaining prepared to receive critical directives.
- Provided Spanish translation services to facilitate effective communication between non-Spanish-speaking providers and their patients, ensuring accurate symptom reporting and improved patient care allowing me to become a trusted and efficient member of the healthcare team. Through my attention to detail and ability to work independently, I earned the confidence of my superiors.
- My current typing speed is 72 WPM, further supporting my efficiency in fast-paced clinical environments.
Education
Associate Degree - Vocational Nursing
Imperial Valley College
Imperial, California06.2025
Associate Degree - General Sciences
Imperial Valley College
Imperial, California12.2021
Certified Phlebotomy Technician Course Work -
Cal Regional Certified Phlebotomy Technician Program
El Centro, California10.2019
Skills
- Venipuncture
- Infection control
- Patient care
- Electronic health records
- Time management
- Effective communication
- HIPAA compliance
- Multitasking Abilities
- Teamwork and collaboration
- CPR/AED
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Phlebotomist/Medical Authorizations Coordinator
Imperial Valley Family Care Medical Group
10.2022 - 12.2023
Patient Care Coordinator
Spine & Sport Physical Therapy
04.2020 - 11.2022
Medical Scribe
Pioneers Memorial Hospital
07.2018 - 09.2020
Associate Degree - Vocational Nursing
Imperial Valley College
Associate Degree - General Sciences
Imperial Valley College
Certified Phlebotomy Technician Course Work -
Cal Regional Certified Phlebotomy Technician Program
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