Dynamic phlebotomist with extensive experience at Quest Diagnostics Inc., skilled in venipuncture and patient care. Proven ability to enhance patient comfort and trust through effective communication. Adept at maintaining safety compliance and infection control, contributing to high-quality healthcare delivery and streamlined operations. Committed to excellence in clinical support and teamwork.
Overview
33
33
years of professional experience
Work History
Phlebotomist and Medical Assistance
Kansas City Physician Partners
Overland Park, Ks
01.2016 - Current
Obtain blood samples for medical testing through venipuncture.
Follow infection-control and safety procedures in carrying phlebotomy functions.
Built trust and minimized patient discomfort during blood draws through effective, professional communication.
Prepare blood-collecting equipment, and safely store samples for the courier.
Supported physicians by preparing and administering injections and contributing to efficient patient treatment.
Processed medication refills and entered lab orders, ensuring accurate and timely patient care using Nextgen portal.
Obtained pre-certifications for imaging and physical therapy services.
Digitally scanned and uploaded documents into the patient portal using Nexgen.
Phlebotomist and Spec Coll. Tech II
Quest Diagnostics Inc.
Lenexa, Ks
01.2006 - 01.2015
Established rapport and reduced patient discomfort during blood draws while maintaining clear, professional communication.
Ensured adherence to infection-control and safety protocols during phlebotomy procedures.
Obtain blood samples for medical testing through venipuncture.
Prepared blood-collecting equipment and organized sample storage for timely courier transport.
G.I Tech
Research Medical Center
Kansas City, Missouri
03.1994 - 11.1999
Managed endoscopy equipment during gastrointestinal procedures to ensure optimal patient care.
Facilitated gastrointestinal procedures by operating endoscopy equipment accurately and assisting with patient care.
Operated endoscopy equipment during gastrointestinal procedures to support clinical teams.
Prepared patients by reviewing procedure steps and promoting comfort throughout care.
Improved patient comfort by explaining procedures clearly and providing preparation support.
Maintained clean, sterile conditions for medical tools and procedure areas.
Maintained sterility of instruments and procedure spaces through consistent cleaning and infection control practices.
Protected instrument readiness and clinical safety through consistent cleaning and sterilization practices.
Trained new staff on safety procedures and proper equipment operation in the department.
Education
Bachelor of Science - Healthcare Management
Avila University
Kansas City, Mo
05-2026
Skills
Phlebotomy techniques
Venipuncture techniques
Butterfly needle technique
Syringe method
Skin puncture
Multi-sample collection
Patient care
Patient assessment
Patient monitoring
Patient support
Donor screening
Blood culture collection
Blood component separation
Quality control
Workflow optimization roll procedures
Infection control
Sanitation and sterilization
Safety compliance
Healthcare management
Electronic health records
Electronic medical records
Medical records handling
Patient privacy
Data management
Venipuncture
Regulatory compliance
On-site testing
Medical terminology
Anatomy and physiology
Hemoglobin testing
Collaborative teamwork
Team coordination
Written communication
Communication
Critical thinking
Strategic & Presentations
Leadership Skills
Health and safety
Clinical support
Phlebotomy skills
Geriatric phlebotomy
Pediatric phlebotomy
Proper labeling
Order of draw
Recording data
Venipuncture
Collaborative teamwork
Collaborative teamwork
Patient monitoring
Patient identification
Quality control procedures
Awards received
2013 I received “Outstanding Band President” award presented by Band Dir: Brent Wheeler.
Volunteer experience
Currently I volunteer at my church, working in the food pantry and teach Sunday school to the young adults., I also volunteered as Band President at Ruskin High School 2011-13. My duties were to raise funds and provide support services as requested by the band director and assist students as needed in preparation for competitions, and rehearsals. I organized all band parent meetings, fundraisers, and Band dinners during the marching band season.