Cynthia Linton
Glen Burnie,MD
Summary
Compassionate Massage Therapist known for productivity and efficiency in task completion. Possess specialized skills in Swedish, deep tissue, and sports massage techniques. Excel in communication, empathy, and adaptability, ensuring personalized client care and satisfaction. Use these soft skills to enhance therapeutic outcomes and foster repeat business.
Overview
10
10
years of professional experience
Work History
Massage Therapist
Self-employeed
Santa Ysabel, CA
01.2014 - 04.2024
- Developed and implemented spa services policies, procedures and standards.
- Developed relationships with local businesses for cross-promotional opportunities.
- Conducted regular staff meetings to ensure consistency in service delivery.
- Maintained high standards of cleanliness throughout the facility while adhering to safety regulations.
- Resolved customer complaints in a timely manner.
- Actively recruited and trained qualified professionals for all spa positions.
- Implemented effective inventory management systems for tracking stock levels and ordering supplies when necessary.
Spa Manager
Borrego Springs Resort
Borrego Springs, CA
08.2014 - 03.2020
- Developed and implemented spa services policies, procedures and standards.
- Conducted regular staff meetings to ensure consistency in service delivery.
- Maintained high standards of cleanliness throughout the facility while adhering to safety regulations.
- Collaborated closely with vendors to ensure quality products at competitive prices.
- Resolved customer complaints in a timely manner.
- Actively recruited and trained qualified professionals for all spa positions.
- Implemented effective inventory management systems for tracking stock levels and ordering supplies when necessary.
- Monitored quality assurance by regularly evaluating products used in treatments and ensuring proper operation of equipment.
- Performed administrative duties such as budgeting, financial reporting, payroll processing, client tracking and billing systems.
- Ensured that all equipment was properly maintained according to manufacturer guidelines.
- Managed the daily operations of the spa, including scheduling staff members, ordering supplies and maintaining inventories.
- Created menus of treatments and packages that were attractive to customers.
Education
High School Diploma -
Julian High School
Julian, CA06-1990
Skills
- Understanding of body signals
- Stress management techniques
- Body Mechanics
- Front Desk Management
- Service Optimization
- Reflective listening
- Swedish Massage
- Customer Consultation
- Massage Therapy
- Deep Tissue Massage
- Aromatherapy
- Customer Needs Assessment
- Social skills
- Hot Stone Massage
- Business Management
- Relationship building and management
Timeline
Spa Manager
Borrego Springs Resort
08.2014 - 03.2020
Massage Therapist
Self-employeed
01.2014 - 04.2024
High School Diploma -
Julian High School
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