Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Cynthia Lopez

Summary


Offering strong foundation in communication and adaptability, ready to learn and grow in any environment I am put in. Bringing commitment to customer service excellence and ability to quickly grasp product knowledge. Ready to use and develop problem-solving and teamwork skills.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Retail Sales Associate

Aeropostale
08.2024 - Current
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Greeted customers and helped with product questions, selections, and purchases.
  • Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.
  • Promoted special offers and events by engaging with customers on the sales floor, driving awareness of promotions and boosting sales conversion rates.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.

Eyelash Extension Technician

Myself
03.2024 - Current
  • Handled scheduling efficiently, maximizing appointment availability while avoiding overbooking or double-booking situations..
  • Improved client retention by fostering strong relationships through attentive listening and personalized recommendations.
  • Maintained a clean and organized work station, ensuring a comfortable and sanitary environment for clients.
  • Recommended flattering style and color of eyelashes to enhance client's natural appearance.
  • Sanitized and sterilized equipment as required by law and company policy.
  • Consulted with clients to understand desired look and discuss available lash options.
  • Educated clients on appropriate care of new eyelashes.
  • Addressed any client concerns promptly and professionally, ensuring total satisfaction with their eyelash extension experience.

Education

High School Diploma -

Riverside Brookfield High School
Brookfield
05-2025

Certified Nurse Assistant

Triton College
River Grove, IL
12-2024

Skills

  • Customer Service
  • Teamwork
  • Problem-Solving
  • Teamwork and Collaboration
  • Time Management
  • Cash Handling
  • Reliability and punctuality
  • Flexible Schedule
  • Cash Register Operation
  • Relationship Building
  • Fluent in spanish
  • Returns and exchanges
  • Friendly and Helpful
  • Attention to Detail
  • Reliable and Responsible
  • Strong Communication and Interpersonal Skills
  • Goal-Driven
  • Ability to Lift 40 pounds

Certification

  • CPR/AED Certification
  • Infection Control and Sterilization Certificate – Barbicide® or similar organizations.

Languages

Spanish
Native or Bilingual

Timeline

Retail Sales Associate

Aeropostale
08.2024 - Current

Eyelash Extension Technician

Myself
03.2024 - Current

High School Diploma -

Riverside Brookfield High School

Certified Nurse Assistant

Triton College
Cynthia Lopez