Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Cynthia Luna

Brownsville,TX

Summary

Meticulous Job Title with background in hospitality industry. Skilled in manning high-volume dining environment and delivering excellent customer service. Flexible and excels under pressure. Energetic Hostess with exceptional experience-enhancing customer experiences in foodservice setting. Courteous and friendly when directing customers to tables, giving directions and taking reservations. Constantly finding new ways to exceed customers' expectations with personalized service. Approachable Hostess with extensive experience managing reservations and waitlists. Warmly greets and seats guests promptly to maintain workflows. Highly organized and committed to creating welcoming atmosphere. Helpful Hostess processes customer transactions, organizes reservations and coordinates dining room staff. Demonstrated success in working with staff to create unique dining experiences. Offering experience working in restaurant settings. Customer-focused candidate eager to put excellent communication and interpersonal skills into practice. Handles reservations, seating arrangements and payments. Trainable and committed to creating warm and inviting atmosphere. Interesting Hostess with Number years of experience. Expert in Type restaurant functionality with distinct history of handling high-volumes of customers with excellent and reliable service. Skilled at Skill with training in Type technology. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals.

Overview

8
8
years of professional experience

Work History

Cashier

Rudys BBQ LLC
09.2023 - Current
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Built relationships with customers to encourage repeat business.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.

Production Manager

BY Entertainment
04.2023 - Current
  • Resolved issues quickly to maintain productivity goals.
  • Managed multiple projects concurrently, ensuring timely completion and meeting budget constraints.
  • Increased overall productivity by identifying bottlenecks in the production process and proposing effective solutions.
  • Monitored team budgets to keep projects on task and avoid waste.
  • Planned operations to meet established schedules, factoring in order demands and business forecasts.
  • Analyzed production data and prepared reports for senior management.
  • Delivered direct feedback to senior management regarding project visibility and status.

Hostess

Dennys Corp
01.2017 - Current
  • Developed and maintained up-to-date knowledge of menu items and daily specials to accurately respond to customer queries.
  • Delivered pick-up and curbside orders to guests.
  • Assigned patrons to tables suitable for needs and restaurant section rotation.
  • Promoted business loyalty by fostering positive customer relationships.

Education

Associate Of General Studies - General Studies

Texas Southmost College
Brownsville, TX

Skills

  • Bill Computation
  • Check Payment Processing
  • High-Volume Dining
  • Table Setting Arrangements
  • Price Memorization
  • Guest Inquiries

Languages

Spanish
Native or Bilingual
Korean
Limited Working
English
Native or Bilingual

Timeline

Cashier

Rudys BBQ LLC
09.2023 - Current

Production Manager

BY Entertainment
04.2023 - Current

Hostess

Dennys Corp
01.2017 - Current

Associate Of General Studies - General Studies

Texas Southmost College
Cynthia Luna