Work Preference
Professional Summary
Overview
Work History
Education
Skills
AREAS OF EFFECTIVENESS
Timeline
Open To Work

Cynthia Mackey

Sheppard Realty
Berlin,MD
Cynthia Mackey

Work Preference

Job Search Status:

Open to work

Desired start date:

Open to discussion

Desired Job Title

Sr. Mortgage Underwriter

Work Type

Full Time

Location Preference

Remote
19
years of professional experience

A seasoned professional in Real Estate sales, finance and marketing environments. Outstanding leadership and project management record. Major strengths in planning, organizing, implementing, and managing. Expertise includes financial analysis, problem solving, and team leadership. Proven ability to deal effectively with a broad range of people having diverse needs. Detail-oriented; appropriate prioritization, and focused analysis. Diffuses situations and resolves issues; works well under pressure. Enjoys challenges and committed to the task at hand. High energy level, dedicated to meeting/exceeding objectives. Business practices are guided by a strong sense of personal ethics.

Work History

Real Estate Agent

8 Months
Sheppard Realty | 11.2025 - Current
  • Managed client relationships to ensure satisfaction and repeat business.
  • Developed marketing materials, including brochures and online listings, to enhance property visibility.
  • Negotiated contracts effectively to secure favorable terms for clients.
  • 3.4 million in closed volume since 11/25-6/26
  • Licensed in MD 5020095 & DE 0040126

Sr. Mortgage Underwriter

7 Years 11 Months
S3 Shared Service Solutions | 11.2017 - 10.2025
  • Work directly with 2 large credit unions, and Brokers on Purchase, Refinance transactions
  • Review all aspects of Credit, Income, Assets, and Collateral to meet Agency Guidelines
  • Determined credit risks by reviewing files in advance and comparing data against internal checklists and guidelines.
  • Verified integrity of applicants' information to minimize fraud.
  • Worked with processing team members to communicate errors and obtain missing information for current applications.
  • Maintained mortgage program compliance with federal agencies such as FNMA, FHLMC.

Sr. Loan Processor

2 Years 1 Month
Sierra Pacific Mortgage | 05.2015 - 06.2017
  • Review new loan applications for income, asset, credit, and program guidelines
  • Work directly with Loan Officers, Underwriters, and Closers
  • Thorough knowledge of the TRID process, including LE, CD, and timelines
  • Current on guidelines for all agencies, FNMA, FHLMC, FHA, VA, USDA, including various bond programs throughout the east coast.

Sr. Loan Processor

9 Months
Corridor Mortgage | 08.2014 - 05.2015

Sr. Loan Processor

1 Year 1 Month
Mortgage Department Services | 07.2013 - 08.2014

Property Manager

1 Year 2 Months
Shipley Management Services | 04.2012 - 06.2013
  • Managed 30 Condo Associations
  • Responsible for Accounts Payable/Receivables
  • Worked directly with Board of Directors in regards to budget and annual maintenance
  • Coordinated maintenance with contractors for all aspects of property i.e. damage repair, mold, interior and exterior
  • Worked direction with Lenders in preparing Condo Documentation for lending purposes, Questionnaires, Financial Statements, and Budget

Accommodations/Sole Central Reservations Consultant

1 Year
The Harrison Group | 04.2011 - 04.2012
  • Managed all aspects of booking accommodations with 10 hotels in resort area

Regional Sales Manager

2 Years 2 Months
PNC Mortgage, LLC | 08.2007 - 10.2009
  • Managed a sales team of 6 loan officers and secured accounts on the Eastern Shore, MD
  • Oversaw productions levels of $60M in 2006, $84M in 2007, and $89M in 2008
  • Facilitated with increasing production through networking, training, and joint sales appointments
  • Analyzed demographics and spearheaded targeting new clients increasing business revenue
  • Recruited, trained staff and held workshops developing attainable goals and referral sources
  • Produced profit/loss statements and managed expenses ensuring profitability
  • Achieved $10M annually in personal production levels
  • Acted as liaison to lending institutions, and developed networks with Realtors, and homebuyers.

Education

- Business Administration

Catonsville Community College | Catonsville, MD

Skills

HIPO
FNMA & FHLMC Guidelines
Strong decision-making
Mortgage industry knowledge
SFD
Multi-Family
Condo
CO-OP
Loan Underwriting Expertise
Jumbo and Super Jumbo Loans

AREAS OF EFFECTIVENESS

  • General Management
  • Communications
  • Strategic Planning/Marketing
  • Training/Development

Timeline

Real Estate Agent

Sheppard Realty
11.2025 - CurrentRead More

Sr. Mortgage Underwriter

S3 Shared Service Solutions
11.2017 - 10.2025Read More

Sr. Loan Processor

Sierra Pacific Mortgage
05.2015 - 06.2017Read More

Sr. Loan Processor

Corridor Mortgage
08.2014 - 05.2015Read More

Sr. Loan Processor

Mortgage Department Services
07.2013 - 08.2014Read More

Property Manager

Shipley Management Services
04.2012 - 06.2013Read More

Accommodations/Sole Central Reservations Consultant

The Harrison Group
04.2011 - 04.2012Read More

Regional Sales Manager

PNC Mortgage, LLC
08.2007 - 10.2009Read More

Catonsville Community College

from Business Administration
Read More
Cynthia Mackey