Cynthia Maddox
North Charleston,SC
Summary
Consistently recognized as a top-performing employee with a strong work ethic.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Presser
On the Spot Dry Cleaners
Mount Pleasant, SC
05.2025 - 08.2025
- Operated pressing and steam machines to remove wrinkle from garments.
Pressers, Textile, Garment, and Related Materials
Chris' Dry Cleaning & Shirt
Mount Pleasant, SC
09.2009 - 05.2025
- Operated pressing machine to remove wrinkle from garments
Pressers
Joseph & Family LLC
Charleston, SC
10.2006 - 03.2020
- Operate pressing machines, which are hydraulic and steam device to remove wrinkles from garments and shape them properly
PCA
Health Force
Charleston, SC
1993 - 2006
- Provided personalized care and support to clients, ensuring comfort and safety.
- Assisted with daily living activities, promoting independence and dignity for clients.
- Developed and maintained strong relationships with clients through effective communication.
- Collaborated with healthcare professionals to implement care plans tailored to individual needs.
- Assisted patients with daily living activities, promoting independence and wellbeing.
Customer Service Representative
Passport International
Mt. Pleasant, SC
1988 - 1992
- Resolved customer inquiries through effective communication and problem-solving skills.
- Managed high-volume call traffic while maintaining service quality and customer satisfaction.
- Collaborated with team members to streamline support processes, enhancing response times.
- Documented customer interactions accurately in CRM software for improved tracking and reporting.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Education
Associate's Degree - Business
Columbia Junior College
Columbia, SCHigh School Diploma - General High School Curriculum
Cainhoy High School
Huger, SCSkills
Unblemished driving record
Customer service skills
Precision skills
Productivity enhancement
Customer engagement
Garment finishing
Steam machine management
Hydraulic press use
Quality assurance inspection
Fabric maintenance methods
Customer service
Clear communication
Effective time allocation
Conflict resolution techniques
Collaborative teamwork
Detail orientation
Personal care support
Customized care methods
Fostering client relationships
Inventory control
Decision analysis
Client engagement
Clothing pressing
Stress resilience
Continuous improvement approach
Time management
Time management
Dispute resolution
Quality assurance
Facility maintenance
Order packaging
Clothing folding
Fabric pressing methods
Quality control
Certification
None Specified
Timeline
Presser
On the Spot Dry Cleaners
05.2025 - 08.2025
Pressers, Textile, Garment, and Related Materials
Chris' Dry Cleaning & Shirt
09.2009 - 05.2025
Pressers
Joseph & Family LLC
10.2006 - 03.2020
Associate's Degree - Business
Columbia Junior College
High School Diploma - General High School Curriculum
Cainhoy High School
PCA
Health Force
1993 - 2006
Customer Service Representative
Passport International
1988 - 1992