Cynthia Mair
Eastpointe,MI
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently excels in building customer relations.
Overview
25
25
years of professional experience
Work History
Retail Manager
3Dogs1Cat/Jolibump
Detroit, Michigan
2013.07 - 2025.06
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Connected with customers to provide assistance and collect feedback to optimize operations.
- Conducted inventory management activities such as receiving shipments and maintaining stock levels.
- Monitored inventory, cash, and payroll processes to keep location running smoothly.
- Managed visual merchandising, maintaining standards and elevating customer experience.
Senior Caregiver
Self-employeed
Eastpointe, Michigan
2018.03 - 2025.02
- Assisted with activities of daily living such as bathing, grooming, dressing, meal preparation and medication reminders.
- Engaged clients by conversing and participating in activities and hobbies.
- Facilitated clear communication between clients and healthcare providers to ensure understanding of care plans and treatment options.
- Monitored client health status by recognizing changes in physical or mental condition and reporting them to the appropriate personnel.
- Tracked and reported clients' progress based on observations and conversations.
- Planned and prepared nutritious meals and snacks to meet diabetic, low sodium, and high protein diets.
- Administered medications according to physician instructions to ensure optimal management of diabetic conditions.
Dispatcher
Greektowncasino
Detroit, Michigan
2000.10 - 2018.07
- Resolved customer complaints related to service issues or delays.
- Identified locations and needs of guests and employees to accurately send assistance.
- Maintained accurate logs of all dispatch activities throughout shifts.
- Continuous data entry throughout shift.
- Comfortably worked in a high volume and fast paced work environment.
Education
Cosmetology
Sybil Beauty School
Saint Clair Shores, MI1995-01
Skills
- Problem solving
- Chronic illness management
- Light exercise encouragement
- Physical therapy support
- Customer engagement
- Effective communication
- Visual merchandising
- Attention to detail
Timeline
Senior Caregiver
Self-employeed
2018.03 - 2025.02
Retail Manager
3Dogs1Cat/Jolibump
2013.07 - 2025.06
Dispatcher
Greektowncasino
2000.10 - 2018.07
Cosmetology
Sybil Beauty School