Cynthia Manzo
Riverside,USA
Summary
Detail-oriented and highly organized clerical professional with experience supporting school district operations in fast paced environments. Proven ability to manage complex administrative tasks including record keeping, supply management, data entry, and communication with internal departments. Skilled in modern office practices, including the use of Microsoft Office, Excel spreadsheets, district software systems, and standard office equipment. Strong written and verbal communication skills. Known for maintaining professionalism, confidentiality, and courtesy while managing competing priorities. Seeking to bring strong organizational skills, initiative, and a commitment to excellence to the Secretary II position at Pomona Unified School District.
Overview
6
6
years of professional experience
Work History
Substitute Clerk
Pomona Unified school District
Pomona, CA
03.2025 - Current
- Maintain confidential employee records, ensuring accuracy, compliance, and secure handling in accordance with district policies.
- Coordinate classroom supply orders by handling purchase orders, tracking invoices, and maintain detailed records for budget and inventory management.
- Provided administrative support across departments, including HR, Accounting, and multiple school sites.
- Managed daily office operations such as filing paperwork, ordering supplies and scheduling repairs.
- Answered incoming phone calls, responded to inquiries and transferred calls as needed.
- Managed calendar reminders for upcoming deadlines or events associated with the office.
- Received and distributed incoming mail, messages and packages to appropriate staff.
Behavior Technician
Heredia Therapy Group
Corona, CA
12.2024 - 03.2025
- Maintained detailed records of sessions including progress notes, daily logs, incident reports and program updates.
- Provided direct behavioral intervention services to children with autism spectrum disorder and other developmental disabilities.
- Facilitated social interactions between peers by providing verbal prompts or physical guidance when necessary.
- Instructed clients in social skills training techniques such as positive reinforcement, prompting, and shaping behaviors.
- Communicated effectively with patients' family members.
Surrogate Intake Coordinator
Modern Everly After
Los Angeles, CA
01.2023 - 12.2024
- Acted as a liaison between clients and staff to ensure smooth intake process when gathering Client’s personal information.
- Utilized software programs such as Microsoft Excel to maintain a database of client’s information and records.
- Prepared and submitted reports to Management Coordinators regarding intake process for those who qualified and can move on to the next process.
Receptionist
Budget Gardening and Maintenance
Perris, CA
06.2019 - 02.2023
- Answered phones and explained services that were provided from the business and set up initial appointment for quotes.
- Confirmed and rescheduled appointments through phone calls or via text message.
- In charge of setting up contracts for Commercial landscaping for apartment complex and warehouses.
- Maintained and updated landscapers work schedules weekly.
Education
Riverside City College
Riverside, CA01.2019
High School Diploma - undefined
John W. North
Riverside06.2014
Skills
- Records Management
- Call Handling
- Data Entry
- Effective Communicator
- Critical Thinking
- Customer Service
- Bilingual-Spanish
Timeline
Substitute Clerk
Pomona Unified school District
03.2025 - Current
Behavior Technician
Heredia Therapy Group
12.2024 - 03.2025
Surrogate Intake Coordinator
Modern Everly After
01.2023 - 12.2024
Receptionist
Budget Gardening and Maintenance
06.2019 - 02.2023
High School Diploma - undefined
John W. North
Riverside City College