Cynthia Martinez
Chicago,USA
Summary
Experienced and dependable general worker with a proven track record of efficiently completing tasks in various settings. Skilled in manual labor, equipment operation, and maintaining a clean and organized workspace. Safety-conscious with a strong work ethic and the ability to adapt to different environments. Ready to contribute to a dynamic team and make a positive impact.
Overview
8
8
years of professional experience
Work History
Family Caregiver
Grandmother
Chicago, Illinois
07.2021 - 04.2025
- Provided companionship to family members by engaging in conversation, playing games, or reading books.
- Encouraged physical activity through walks outside or simple exercises indoors.
- Obtained sources of entertainment for clients to provide full and enjoyable daily activities.
- Maintained cleanliness of clients' environment by cleaning surfaces and washing clothes or dishes.
- Performed light housekeeping tasks such as laundry, vacuuming, dusting, and changing bed linens.
Delivery Driver/Customer Service
Getir
Chicago, IL
02.2022 - 08.2022
- Achieved daily delivery of 20 to 30 customer orders via bicycle.
- Executed efficient transport of 1 to 3 orders at a time, considering weight and quantity.
- Notified customers of delays to decrease calls to support.
- Kept accurate logs of all deliveries and trips.
- Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
Axe Throwing Coach
Jacks pumkin pop up
Chicago, IL
10.2021 - 02.2022
- Coached individuals on axe-throwing techniques and safety regulations.
- Practiced precision throwing of axes at designated targets.
- Provided exceptional customer service through effective communication and teamwork.
- Handled phone inquiries and managed ticket reservations efficiently.
- Received comments and complaints and worked to deliver solutions to achieve member and guest satisfaction.
Stocker
Arcadia food wine and spirits
Chicago, IL
06.2021 - 09.2021
- Restocked liquor in coolers/ shelves
- Organized food, drinks, etc
- Lifting, moving boxes of liquor under 50lbs
- Maintained the store which included mopping, sweeping, dusting, wiped counters, glass windows, and coolers
Shipping and Receiving
Pmall
Bolingbrook, IL
11.2020 - 01.2021
- Boxed and scanned orders to ensure accuracy and efficiency.
- Processed 20-30 packages per hour, selecting appropriate box sizes for each order.
- Scanned order barcodes prior to delivery to confirm shipping details.
- Included catalogs and discount coupons with each package to enhance customer experience.
Warehouse Associate
Homechef
Bedford Park, IL
08.2019 - 11.2019
- Packaged meals for prompt delivery to customers.
- Worked collaboratively in teams of 8 to 12, focusing on efficient portioning and delivery.
- Performed assigned station tasks effectively under guidance of team leader.
- Organized and labeled meal bags systematically before crate assembly.
- Utilized organizational guidelines for packing boxes and stock management.
Sales Associate - Retail
Dollar General
Chicago, IL
01.2019 - 08.2019
- Organized shelves efficiently, enhancing product visibility and accessibility.
Performed putbacks as needed while processing transactions at the register. - Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Stocked shelves and supplies and organized displays to focus customer attention on specific items.
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
- Worked with fellow sales team members to achieve group targets.
Office Assistant
CARE FOR REAL PANTRY
Chicago, IL
01.2017 - 04.2018
- Delivered exceptional customer service by resolving inquiries and addressing complaints.
- Managed over 40 incoming phone calls each day, maintaining high response rates.
- Conducted training sessions for new employees on daily operational procedures.
- Acquired extensive office experience through various administrative responsibilities.
- Utilized office equipment such as printers, copiers, and fax machines efficiently.
Education
High school diploma -
MATHER HIGH SCHOOL
Chicago, IL06.2019
Skills
- Intermediate teaching
- Order picking
- Motivation and creativity
- Art instruction
- Bilingual communication
- Drawing skills
- Customer satisfaction
- Office administration
- Customer service and support
- Problem solving strategies
- Shipping and receiving operations
- Greeting and welcoming clients
- Warehouse management experience
- Writing proficiency
- Team collaboration
- Meal preparation techniques
- Organizational skills
- Spanish speaker
Timeline
Delivery Driver/Customer Service
Getir
02.2022 - 08.2022
Axe Throwing Coach
Jacks pumkin pop up
10.2021 - 02.2022
Family Caregiver
Grandmother
07.2021 - 04.2025
Stocker
Arcadia food wine and spirits
06.2021 - 09.2021
Shipping and Receiving
Pmall
11.2020 - 01.2021
Warehouse Associate
Homechef
08.2019 - 11.2019
Sales Associate - Retail
Dollar General
01.2019 - 08.2019
Office Assistant
CARE FOR REAL PANTRY
01.2017 - 04.2018
High school diploma -
MATHER HIGH SCHOOL
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