Cynthia Martinez
Overview
6
6
years of professional experience
Work History
Office Manager
Ben Sprinkler & Plumbing
12.2019 - Current
- Managed daily office operations, including scheduling appointments, coordinating meetings, and handling correspondence
- Managed a team of employees, including dispatching jobs and processing payroll
- Developed and implemented efficient filing systems to improve document organization and retrieval
- Oversee inventory management, ensuring adequate supply levels while minimizing waste and reducing costs by XX%
- Coordinated office moves and renovations, successfully minimizing downtime and disruptions to workflow
- Maintained confidential employee records, ensuring compliance with privacy regulations
- Assisted in the recruitment process by screening resumes, conducting initial interviews, and coordinating candidate assessments
- Prepared reports on office expenses, budget variances, and operational performance for senior management review
- Collaborated with IT department to troubleshoot hardware/software issues and ensure smooth functioning of office equipment
- Implemented new software systems for project management, resulting in improved team collaboration and productivity
- Developed standardized procedures for administrative tasks such as travel arrangements, expense reporting, and meeting coordination
- Managed relationships with external stakeholders such as clients, suppliers/vendors, contractors/subcontractors in a professional manner
- Streamlined the invoice processing system by implementing an automated software solution resulting in a XX% reduction in processing time.
Property Manager
Manchaca Industrial
12.2019 - Current
- Manage four shopping centers and one event center, overseeing that all properties are being maintained.
- Managed daily operations of commercial properties to ensure tenant satisfaction.
- Coordinated maintenance requests and vendor services for property upkeep.
- Conducted property inspections to identify maintenance needs and compliance issues.
- Organized lease agreements and tenant applications for processing and approval.
- Developed positive relationships with tenants through regular communication and support.
- Resolved tenant complaints quickly and effectively while ensuring customer satisfaction.
- Maintained accurate records of financial transactions including rent collections, security deposits, and other income sources.
- Processed evictions when necessary in accordance with state laws and procedures.
- Met with prospective tenants to show property and assess applications or sign leases.
- Exercised direct supervision over property staff.
- Developed marketing plans to promote vacant units through various channels such as online listings or print media ads.
Education
Nuvani Institute of Beauty - Manicurist Program
Nuvani Institute of Beauty
07.2024
High School -
Travis High School
01.2002
Skills
- Team leadership
- Customer relations
- Problem solving
- Office management
- Payroll administration
- Document organization
- Lease administration
- Customer service
- Project coordination
- Employee training
Timeline
Office Manager
Ben Sprinkler & Plumbing
12.2019 - Current
Property Manager
Manchaca Industrial
12.2019 - Current
Nuvani Institute of Beauty - Manicurist Program
Nuvani Institute of Beauty
High School -
Travis High School