Cynthia Martinis
Chicago,IL
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision. Highly efficient planning, problem-solving, and communication skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals
Overview
20
20
years of professional experience
Work History
Campus Monitor
Batavia Public School District
Batavia, IL
10.2025 - Current
- Monitored student behavior to ensure safety and compliance with school policies.
- Assisted in conflict resolution among students, promoting a positive school environment.
- Collaborated with staff to implement safety protocols during school events and activities.
- Conducted regular patrols of campus areas to maintain security and deter inappropriate behavior.
- Supported emergency response procedures, ensuring preparedness for various scenarios.
- Assisted in maintaining a positive school environment by enforcing school policies and procedures.
- Reduced incidents of bullying through proactive intervention and conflict resolution strategies.
- Upheld a high level of professionalism while interacting with students, staff, parents, and visitors to maintain a positive reputation for the school community.
Child Support Officer 2
Arizona Department of Economic Security
Phoenix, AZ
08.2019 - 06.2025
- Collecting or recovering expenses, repayment, fees, or obligations
- Strong understanding of case management principles and techniques
- General working knowledge of legal documents and procedures; court and legal system processes
- Having excellent communication skills (both oral and written)
- Having experience in maintaining and organizing a high-volume caseload
- Proficient in computer software applications, i.e
- Microsoft Office applications and Google tools
- Proficient in automated information and case management systems
- Very skilled in use of interviewing techniques to obtain information
- Experience collecting or recovering expenses, repayment, fees, or obligations
- Ability to learn automated systems, the Arizona Child Support Services case management system, manual and automated enforcement tools, and interfacing databases
- Has the ability to multi-task and thrive in a fast-paced, performance driven environment
- Meets performance measures and data reliability goals.
- Managed case files and documentation to ensure compliance with state regulations.
PSE/CLERK
United States Postal Service
Carrollton
10.2022 - 01.2023
- Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
- Sorted mail according to size, shape, and destination.
- Used automated mail processing equipment to sort and collate mail.
- Loaded letters onto processing equipment, removed non-processable letters and maintained continuous sorting feed.
- Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
CLERK
LIHEAP
Marshall
09.2022 - 10.2022
- Provided quality clerical support through data entry, document management, email correspondence and overseeing operation of office equipment
- Managed multiple projects simultaneously using organizational and analytical skills
- Interacted with customers by phone, email or in-person to provide information
- Promoted customer loyalty and delivering friendly service and knowledgeable assistance.
Surgery Transporter
Advocate Good Samaritan Hospital
Downers Grove
03.2009 - 08.2011
- Works in Surgery Department in O.R and Recovery, Transporting patients
- Delivers patient to their destination in a timely manner
- Prepares the patient for transport
- Ensures that the privacy of the patient is properly protected, ensures that the patient is transported with all necessary items including the medical record, IV's, oxygen, etc
- Responsible for ordering medical stocks as well as cleaning rooms
- Answer calls on a multi-line phone and greets patients and visitors in a prompt, courteous and helpful manner.
Certified Medical Assistant
Sheridan Medical Pediatrics Office
Chicago
06.2006 - 09.2007
- Responsible for the front office and greeting and receiving patients Answering telephone calls
- Entering data onto the computer, Responsible for providing administrative support by handling patients queries and concerns
- Updating and filling patient's medical records and lab results
- Knowledge of MS Word, MS Excel, Planning and Scheduling, Professional verbal, written and oral communication skills and customer service
- Checking the patient's vital signs
- Responsible for preparing exam rooms and instruments for test, examination and procedures
- Procedure assists with injections
- Performs tasks of organizing examination and treatment rooms.
Certified Medical Assistant
La rabida Children's Hospital
Chicago
11.2006 - 01.2007
- Work in ER Treatment Room, Greeting and receiving patients, Taking patients vitals and assign patient to room and check on patients vitals every hour, Prepares all necessary equipment to collect blood samples of patients, Collect lab and stat into computer, Provides assistance to physicians and nursing personnel in a timely and accurate manner
- Transport patients though out the hospital
- Answered telephones and transfer to appropriate staff member at high volume and taking messages, fax and copy and write documentation on patients.
Education
High School Diploma -
Hubbard High School
Chicago, IL06-1994
Skills
- Accurate data entry
- Advanced Excel skills
- Administrative support
- Strong communication skills
- Multitasking and organization
- Client case management
- Strong research abilities
- Analytical reasoning
- Effective listening
- Critical thinking skills
- Collaborative team member
- Effective time management
- Task prioritization expertise
- Professionalism
Timeline
Campus Monitor
Batavia Public School District
10.2025 - Current
PSE/CLERK
United States Postal Service
10.2022 - 01.2023
CLERK
LIHEAP
09.2022 - 10.2022
Child Support Officer 2
Arizona Department of Economic Security
08.2019 - 06.2025
Surgery Transporter
Advocate Good Samaritan Hospital
03.2009 - 08.2011
Certified Medical Assistant
La rabida Children's Hospital
11.2006 - 01.2007
Certified Medical Assistant
Sheridan Medical Pediatrics Office
06.2006 - 09.2007
High School Diploma -
Hubbard High School