Summary
Overview
Work History
Education
Skills
Timeline
Generic

Teresa Perez

Hollister

Summary

Experienced Accounts Receivable Specialist bringing 3 years of experience in the credit and collections field. Talented in performing high volume of outbound calls to secure payments on past due accounts. Well-versed in reducing loss and write-offs by offering customers payment plans and alternative debt restructuring options.

Experienced Meat Clerk adept at completing projects with confidence and skill. History of performing well under pressure and accomplishing successive assignments with high accuracy. Experienced in fast-paced environments and able to adapt well to changing situations.

Responsible food preparation team member offering proven skills in promoting customer satisfaction, providing exceptional service and maintaining clean facilities. Dedicate long hours to complete fast-paced work. Customer service-driven team player good at connecting with people and promoting long-term loyalty.

Overview

27
27
years of professional experience

Work History

Campus Monitor

Hollister School District
09.2019 - Current
  • Conducted regular campus security patrols and handled incidents promptly to maintain overall safety for staff, students and visitors.

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  • Utilized radio, telephone and Type communications equipment to contact other on-campus personnel and external authorities.

Bill Collector II

Rickenbacker Collections
07.2007 - 07.2011
  • Worked with supervisors and assisted entry level bill collectors to properly apply customer remittances.
  • Contacted clients with past due accounts to formulate payment plans and discuss restructuring options.
  • Handled high volume of in-bound calls pertaining to reconciliation of delinquent accounts.
  • Applied more than 40 payments per week.
  • Completed data entry tasks with accuracy and efficiency.
  • Scanned documents and saved in database to keep records of essential organizational information.
  • Sorted documents and maintained organized filing process.
  • Managed documents by organizing forms, making photocopies, filing records, preparing correspondence and creating reports.
  • Organized, sorted and checked input data against original documents.
  • Compiled data and reviewed information for accuracy prior to input.

Meat Clerk

Nob Hill Foods
06.2001 - 06.2007
  • Followed proper safety, handling and cross-contamination procedures.
  • Unloaded merchandise and stocked cases with new merchandise.
  • Operated saws and slicers to cut meat, using safety protocols and procedures to avoid accidents.
  • Wrapped, weighed and filled product with efficiency to manage high volume of customers.
  • Consulted with customers to discuss available meats, including different cuts and options such as organic, grass-fed and grass-finished beef.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Cleaned and sanitized all work surfaces between preparation of various foods, avoiding cross-contamination while maintaining food safety guidelines.
  • Prevented food spoilage by monitoring dates, rotating stock and following proper storage procedures.
  • Learned meat clerk and seafood clerk work tasks in order to provide skilled backup for diverse roles.
  • Inspected equipment such as refrigerators and warming lamps every 2 hours to check compliance with safe operating levels.
  • Supervised, trained and developed team members in accordance with company policies and procedures.
  • Removed discontinued, old and slow-moving items from shelves.
  • Kept cases and shelves clean and well stocked.
  • Established and maintained positive work environment to enhance retention and productivity.
  • Customer service

Deli Clerk

Windmilll Market
07.1997 - 06.2001
  • Maintained clean, trash-free work spaces to maximize productivity and safety.
  • Created appealing food arrangements for party trays and specialized orders.
  • Took special orders for event catering and party trays, assisting customers by recommending additional items, condiments and garnishes.
  • Carefully prepared orders by slicing, weighing and packaging cheeses and meats and accurately calculated prices.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Maintained proper signage and pricing information for displays, cases and counters.
  • Offered product samples to customers, generating additional sales through taste-testing.
  • Cleaned surfaces and equipment, removed trash and verified kitchen tools were in working order.
  • Stored refrigerated and frozen items at correct temperatures to comply with food safety rules.
  • Greeted customers at deli counter to fulfill requests and answer questions.

Education

High School Diploma - undefined

Anzar High School
San Juan Bautista, CA
06.2001

Skills

  • Cash application
  • Accurate payment posting
  • Closing processes
  • Data collection and analysis
  • Invoice and payment processing
  • Call center operations
  • Invoicing and billing
  • Sanitation and food safety
  • Order fulfillment
  • Meat cutting
  • Meat delivery inspection
  • Customer service-oriented
  • Stocking
  • Bilingual in Spanish
  • Excellent communication skills
  • Friendly demeanor
  • People-oriented

Timeline

Campus Monitor

Hollister School District
09.2019 - Current

Bill Collector II

Rickenbacker Collections
07.2007 - 07.2011

Meat Clerk

Nob Hill Foods
06.2001 - 06.2007

Deli Clerk

Windmilll Market
07.1997 - 06.2001

High School Diploma - undefined

Anzar High School
Teresa Perez