Cynthia McMahon
Sport Clips
Elkton,MD
16
years of professional experience
Experienced with precision cutting and contemporary styling techniques essential for barbering. Utilizes exceptional customer service to build lasting client relationships and ensure client satisfaction. Knowledge of maintaining sanitary and organized workspaces, ensuring safe and pleasant environment for clients.
Detailed Barber/Cosmetologist with 40 years experience in hair cutting and styling. In-depth understanding of hair care industry and business operations. Dedicated to best-in-class customer service and satisfaction.
Work History
Barber/Stylist
3 Months- Executed precise haircuts and grooming services tailored to diverse client preferences.
- Developed strong client relationships, fostering loyalty through exceptional customer service.
- Maintained a clean and hygienic work environment by regularly sanitizing tools, equipment, and workstations.
- Developed long-lasting relationships with clients, resulting in a high rate of customer retention and loyalty.
- Styled hair according to customer preferences.
- Consistently received positive performance reviews from guests.
Hairstylist
1 Year 4 Months- Connected closely with customers to deliver positive experiences and build strong loyalty for repeat business.
- Sanitized instruments, equipment and stations between clients for optimal protection.
- Recorded customer preferences, services performed and color formula to accurately achieve continuously favorable results.
- Taught customers about proper haircare and styling techniques to improve day to day upkeep.
- Chose appropriate shampoos and styling products to treat various hair textures or conditions.
- Operated POS to process customer transactions and issue receipts.
Hairstylist
1 Year 10 Months- Connected closely with customers to deliver positive experiences and build strong loyalty for repeat business.
- Sanitized instruments, equipment and stations between clients for optimal protection.
- Recorded customer preferences, services performed to accurately achieve continuously favorable results.
- Taught customers about proper hair care and styling techniques to improve day to day upkeep.
- Chose appropriate shampoos and styling products to treat various hair textures or conditions.
- Operated POS to process customer transactions and issue receipts.
Hairstylist
4 Years 3 Months- Connected closely with customers to deliver positive experiences and build strong loyalty for repeat business.
- Sanitized instruments, equipment and stations between clients for optimal protection.
- Recorded customer preferences, services performed and color formula to accurately achieve continuously favorable results.
- Chose appropriate shampoos and styling products to treat various hair textures or conditions.
- Operated POS to process customer transactions and issue receipts.
- Delivered exceptional customer service through personalized consultations and tailored hairstyles.
- Executed precision haircuts and styling techniques in a fast-paced environment.
- Developed strong client relationships, fostering loyalty and repeat business through effective communication.
Hairstylist
1 Year 7 Months- Coordinated appointment schedules and pre-booked returning clients.
- Built strong client rapport through careful attention to preferences and expert-level industry knowledge.
- Worked with salon team to streamline appointment and client flow processes.
- Delighted customers with personalized service, catering to each person's unique preferences and features.
- Performed cut, color and styling services to meet diverse client needs and uphold salon reputation.
- Recorded customer preferences, services performed and color formula to accurately achieve continuously favorable results.
Cashier
1 Year- Processed cash register transactions on POS and provided correct change.
- Accepted checks, debit and credit cards, and gift certificates in line with company policy.
- Adhered to cash handling policies and procedures.
- Greeted customers with prompt and friendly service.
Salon Manager/Styist
5 Years 7 Months- Managed daily operations and monitored activities to guarantee compliance with SOPs and safety regulations.
- Built business through commitment to excellent customer service, resulting in customer loyalty and retention.
- Led daily operations, ensuring efficient service delivery and client satisfaction.
- Trained and mentored staff, fostering professional development and teamwork.
- Updated and maintained customer information records to detail beauty services provided and client preferences.
- Guided, trained, and supervised salon employees.
- Worked with salon employees to deliver exceptional customer service.
- Delighted customers with personalized service, catering to each person's unique preferences and features.
Education
No Degree - Cosmetology
High School Diploma
Required credits
Skills
Quick learner
Highly motivated self-starter
Cleaning and sanitation
Work area sanitation
Client consultation
Strong leader
Beard shaping
Clipper techniques
Hot towel treatments
Professional manner
MD
DE
PA licensed cosmetologist
Advanced communication skills
Languages
English (fluent)
Timeline
Barber/Stylist
US Male Modern Barbershop
04.2026 - CurrentRead More
Hairstylist
Sport Clips
03.2025 - CurrentRead More
Hairstylist
Sport Clips
04.2023 - 02.2025Read More
Hairstylist
Sport Clips
12.2018 - 03.2023Read More
Hairstylist
Estes Family Hair Care
03.2017 - 10.2018Read More
Cashier
ShopRite
03.2016 - 03.2017Read More
Salon Manager/Styist
Hair Cuttery
03.2010 - 10.2015Read More
Elkton High School
High School Diploma
Read More
Cecil County School of Technology
No Degree from Cosmetology
Read More