Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Cynthia Mendoza

El Paso

Summary

Dedicated worker with experience in a diverse setting. Seeking a career in aiding others and expanding my knowledge in the Criminal Justice field. Fluent in English and Spanish. Contributing knowledge and skills from employment and education experience.

Personable and dedicated professional with solid foundation in customer relations and project coordination. Possesses understanding of client management techniques and excels in communication and problem-solving. Focused on driving client satisfaction and fostering positive business relationships.

Overview

1
1
year of professional experience

Work History

Cell Account Manager

Education at Work
03.2025 - Current
  • Increased client satisfaction by building strong relationships and addressing their needs promptly.
  • Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
  • Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
  • Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.

Store Supervisor

Bahama Bucks
04.2024 - Current
  • Led team of 3 crew members responsible for managing store, supervising employees.
  • Improving customer service daily to ensure customer satisfaction.
  • Responsible for financial sale reports.
  • Supervised daily operations by directing customer service, inventory and sales operations.
  • Maintained high standards of store appearance by enforcing cleanliness guidelines, organizing merchandise displays, and scheduling routine maintenance tasks.

Education

Associate of Arts - Criminal Justice

El Paso Community College
05.2023

Bachelor of Arts - Criminal Justice, Minor Psychology

The University of Texas At El Paso (UTEP)
El Paso, TX
05-2025

Skills

  • Excellent Communication
  • Organization and Time Management
  • Self-Motivated
  • Teamwork and Collaboration
  • Cultural Awareness
  • Native/ Bilingual Spanish
  • Leadership
  • Account management
  • Customer service
  • Client relations
  • Report writing
  • Account oversight

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Cell Account Manager

Education at Work
03.2025 - Current

Store Supervisor

Bahama Bucks
04.2024 - Current

Associate of Arts - Criminal Justice

El Paso Community College

Bachelor of Arts - Criminal Justice, Minor Psychology

The University of Texas At El Paso (UTEP)