Cynthia Merrill
Lima,OH
Summary
Experienced professional with a solid background in Business and a relentless determination to excel in a long-term role. Proficient in Human Resources, Project Management, and Accounting, committed to delivering high-quality skills to drive 100% success within your organization.
Overview
19
19
years of professional experience
Work History
Tax Professional
HR Block
08.2024 - Current
- Completed over 100 filed returns with tax departments at local, state, and federal levels.
- Prepared tax returns for clients in various industries according to government regulations and requirements.
- Reviewed available data and compared against tax code to determine exemptions, deductions, and potential liabilities.
Senior Tax Specialist
Self Employed
01.2006 - Current
- Successfully processed over 7,200 tax returns over an 18-year career, specializing in personal and corporate tax filings
- Achieved a 98% accuracy rate in tax return preparation, ensuring compliance with all federal and state tax regulations
- Maintained a high client retention rate of 95%, demonstrating exceptional service and trustworthiness in managing clients' tax needs year after year
Supervising Manager
Staffmark
08.2024 - 01.2025
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
JR Project Manager
Western Star Concrete
02.2023 - 07.2024
- Plan and implement 356 new build Slab and Flat Work projects coordinated project timelines and deliverables, ensuring all milestones were met on schedule
- Led cross-functional teams through project planning, execution, and monitoring phases, fostering collaboration and driving 95% project success
- Communicated regularly with stakeholders to provide project updates, address concerns, and solicit feedback for continuous improvement
HR GENARALIST
Next Gen
01.2015 - 02.2022
- Implemented new employee onboarding process, resulting in a 20% increase in employee satisfaction and retention
- Conducted training sessions on company policies and procedures, ensuring compliance with regulations and reducing risk of legal issues
- Coordinated recruitment efforts, including sourcing candidates, conducting interviews, and negotiating job offers, leading to a 15% decrease in time-to-fill for open positions
Education
Bachelor of Science - Business Management
University of Phoenix
Skills
- Full-cycle recruitment
- Applicant Tracking Systems (ATS)
- Boolean search & sourcing techniques
- Interview & assessment methodologies
- Employment laws & regulations
- Compensation & benefits knowledge
- Onboarding & new hire orientation
- HRIS & ATS platforms
- CRM software for candidate engagement
- LinkedIn Recruiter, Indeed, Glassdoor, ZipRecruiter
- Scheduling tools
Timeline
Tax Professional
HR Block
08.2024 - Current
Supervising Manager
Staffmark
08.2024 - 01.2025
JR Project Manager
Western Star Concrete
02.2023 - 07.2024
HR GENARALIST
Next Gen
01.2015 - 02.2022
Senior Tax Specialist
Self Employed
01.2006 - Current
Bachelor of Science - Business Management
University of Phoenix
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