Cynthia M. Green
Chicago,IL
Summary
Highly skilled Human Resources Recruiting Specialist possessing strong background in talent acquisition and staff development. Showcases exceptional ability to develop strategic HR plans, implement employee relations policies, and manage recruitment processes. Proven track record of enhancing organizational effectiveness and productivity through leveraging knowledge of human resources management best practices. Strengths include interpersonal communication, strategic planning, problem-solving, and leadership.
Overview
23
23
years of professional experience
Work History
Substitute Teacher
Chicago Public Schools
Chicago, IL
10.2025 - Current
- Supported classroom instruction by following teacher lesson-plan guidance.
- Managed student behavior by enforcing district discipline procedures.
- Monitored students during transitions between instruction and school activities.
- Recorded attendance and communicated student concerns to staff.
- Maintained classroom order and organized instructional materials.
- Followed school policies to maintain safe learning environments.
Talent Acquisition Specialist
Cook County Bureau of Human Resources
Chicago, IL
01.2023 - 01.2024
- Managed the hiring process for approximately 70 positions under Union AFSCME, SEIU (Collective Bargaining Agreement), and Career Services.
- Serve as a consultant to hiring managers and administrators on strategies to fill vacancies and recruit top talent.
- Complete and manage equity reviews, offers, and salary negotiations for departments and new hires.
- Source candidates used Boolean searches on LinkedIn Recruiter to identify top talent and encourage candidates to apply.
- Developed relationships with colleagues and hiring managers to enhance collaboration in recruitment efforts.
- Supervise/Coach Talent Acquisition Assistants in completing important tasks within the Hiring Process.
- Lead Department Hiring Process Overview meetings with any questions before posting a position.
- Posted union job requisitions under collective bargaining agreements and career services requisitions.
- Audit validations of candidate qualifications to make sure they meet the minimum qualifications for each position they are applying for.
- Create an eligible list of candidates for compliance approval.
- Prepare and conduct structured interviews.
- Host Pre-Interview meetings to explain to departments what role they play in the hiring process and their responsibility. And address any questions they may have about the hiring process and their responsibilities.
- Host Application Review Panel meetings for Actively Recruited positions prior to interviews.
- Score Interview Evaluation Forms and prepare ranking form for selection meeting.
- Monitored selection meetings to ensure compliance with employment plan requirements.
- Gauged candidate interest through follow-up calls after the selection meeting.
- Compiled the hiring packet for approval.
- Update Bureau of Human Resources Master Hiring Tracker daily to make sure each department has accurate information within the hiring process.
- Conducted analysis of metrics from the master hiring tracker to identify trends and areas for improvement in recruitment processes.
- Lead department monthly status calls on each stage in their hiring process.
- Audit hiring files to make sure all documents are complete and accurate for each requisition.
- Trained Compliance on Scoring Interview Evaluation Forms and prepared Ranking Form for Selection Meeting.
Recruiter/Human Resources Associate
University of Illinois Chicago
Chicago, IL
06.2022 - 12.2022
- Oversee full life-cycle recruitment process and onboarding which includes job postings, reviewing high volume applicants, background checks, drug screenings, I-9s, and benefits registration for Unions AFSCME and SEIU (Collective Bargaining Agreements) and Career Services positions.
- Consulted with hiring managers and administrators on strategies to fill vacancies and attract top talent for UI Health positions under Union AFSCME and SEIU (Collective Bargaining Agreements) and Career Services.
- Coached hiring teams in conducting effective interviews and managing documentation to ensure compliance and efficiency.
- Complete and manage equity reviews, offers, and salary negotiations for departments and new hires.
- Prepared and conducted structured interviews.
- Cultivated relationships with colleagues and departments to enhance collaboration and streamline recruitment efforts.
- Strategize effective talent practices to identify top talent.
- Maintain knowledge of state civil service regulations and UIC policies to ensure compliance with recruitment and selection.
- Source, qualify and credential high volumes of candidates.
- Prepare recruitment advertising & postings on UIC, UI Health and UI Cancer Center Job Boards.
- Schedule applicants for examination based on title and/or verify certifications/licenses are current.
- Provide updates on position status, scheduled interviews, pending hires, and onboarding.
- Preparing verbal/written offers, initiate background checks, health screens, drug screening and fingerprinting.
- Collaborated and assisted the pre-employment team to obtain test results for candidate clearance.
- Schedule Orientation, complete I-9s, and ID badge process with new hires.
- Advised staff on career planning strategies and internal opportunities.
- Participate in continuous quality and improvement processes.
Human Resources Generalist
Rush Solutions, Inc.
Chicago, IL
07.2019 - 06.2022
- Oversee full life-cycle recruitment process and onboarding which includes job postings, reviewing high volume applicants, background checks, drug screenings, I-9s, and benefits registration.
- Recruited, interviewed, and facilitated the hiring of qualified job applicants for open positions; collaborated with departmental managers to understand skills and competencies required for openings.
- Serve as a consultant to hiring managers and administrators on strategies to fill vacancies and recruit top talent for Union and Non-Union positions.
- Supervised 10 employees in daily recruiting functions, ensuring alignment with organizational hiring goals.
- Prepare and conduct structured interviews.
- Implemented new hire orientation and employee recognition programs.
- Administered human resources tasks including compensation, benefits, leave, disciplinary matters, disputes, performance management, and training, fostering a compliant and engaged workforce.
- Reviewed, tracked, and documented compliance with mandatory and non-mandatory training, continuing education, and work assessments.
- Attended and participated in employee disciplinary meetings, terminations, and investigations.
- Developed recruiting and hiring dashboard to improve departmental visibility and streamline hiring process.
Human Resources Corporate Intern
Hyatt Hotels
Chicago, IL
06.2021 - 08.2021
- Collaborated with HR manager on annual merit increase planning and developed custom communications for Select Service Hotels portfolio.
- Partnered with the Americas Talent Team to implement new policies and new interviewing tools.
- Supported the launch of an evolved Talent Acquisition Strategy for the region.
- Analyzed strategies to enhance Corporate Management Training Program, resulting in cost-effective hiring and training processes.
- Conducted interviews to enhance partnerships with HBCUs and local businesses to drive DEI strategic goals.
- Co-led social media campaign, Great Place to Work, supporting DEI initiatives and promoting company culture.
Customer Service Agent
Southwest Airlines
Chicago, IL
07.2019 - 06.2021
- Utilized reservation/ticketing software to efficiently rebook itineraries, issue boarding passes, and accurately calculate and collect appropriate fees.
- Greeted passengers and provided a seamless check-in and ticketing experience.
- Informed passengers about all aspects of their experience with American Airlines by clearly communicating relevant information regarding their trips and belongings.
- Resolved passenger issues due to flight interruptions in a timely manner, ensuring adherence to company policies while maintaining a friendly demeanor.
- Collaborated with the internal team to ensure passenger information is processed accurately and flights are sent out on time.
- Supported Baggage Service Office in tracking the location of baggage and handling passenger questions.
Adult Probation Officer
Cook County Adult Probation Department
Chicago, IL
06.2003 - 07.2019
- Supervised 180+ cases, tracking progress from arrest to disposition to ensure compliance and support for individuals.
- Developed and implemented strategies to increase case management contact, enhancing success rates for individuals under supervision.
- Coordinated scheduling, tracked case statistics, referrals, and program data.
- Reviewed police reports for legal issues, accuracy, and completeness; corrected discrepancies and initiated follow-up for resolution.
- Documented case notes into CIIS and Odyssey databases as applicable.
- Entered a variety of information into the District Attorney's computer system including all criminal cases; printed out arrest logs and checked status of court dates and in custody.
- Analyzed age pending reports to identify and facilitate delays.
- Attended division briefings to listen to questions and concerns regarding District Attorney filing procedures or case status; respondeded to questions as necessary.
Education
MBA - Human Resources Management
Chicago State University
Chicago, IL05-2021
BA - Political Science
Chicago State University
Chicago, IL12-1999
Skills
- Team Development
- Strategic Planning
- Performance Evaluation
- Recruitment and Onboarding
- Curriculum & Instruction
- Project Management
- Court Case Management
- Logistics & Staff Scheduling
- Budgeting
- Data/Record Management
- Pay Equity Reviews
- Conflict Management
- Customer and Employee Relations
- I-9 Processing
- Onboarding
- Consulting
- BambooHR
- JDxpert
- MS Office Products
- BANNER
- Tracker I-9
- LinkedIn Recruiter
- Cornerstone
- Workday
- Procore Construction Software
- HireTouch
- Odyssey
- Criminal Justice Information System
- Taleo
- Personnel Registry Management System
- Lesson plan delivery
- Classroom management
- Policy compliance
- Lecturing and teaching
- Behavior management
Timeline
Substitute Teacher
Chicago Public Schools
10.2025 - Current
Talent Acquisition Specialist
Cook County Bureau of Human Resources
01.2023 - 01.2024
Recruiter/Human Resources Associate
University of Illinois Chicago
06.2022 - 12.2022
Human Resources Corporate Intern
Hyatt Hotels
06.2021 - 08.2021
Human Resources Generalist
Rush Solutions, Inc.
07.2019 - 06.2022
Customer Service Agent
Southwest Airlines
07.2019 - 06.2021
Adult Probation Officer
Cook County Adult Probation Department
06.2003 - 07.2019
MBA - Human Resources Management
Chicago State University
BA - Political Science
Chicago State University