Summary
Overview
Work History
Education
Skills
Timeline
Generic

Cynthia Middleton

Athens

Summary

Dedicated banking professional with a strong work ethic and exceptional customer service skills, honed at Prosperity Bank. Proven ability to manage cash handling with integrity while minimizing transaction discrepancies. Recognized for enhancing customer satisfaction through effective communication and problem resolution, demonstrating patience and empathy in high-pressure situations.

Overview

9
9
years of professional experience

Work History

Teller

Prosperity Bank
03.2018 - 10.2024
  • Processed customer transactions accurately and efficiently, ensuring compliance with banking regulations.
  • Assisted customers with account inquiries, providing exceptional service and resolving issues promptly.
  • Maintained cash drawer integrity through diligent balancing and reconciliation practices.
  • Educated customers on bank products and services, enhancing their financial understanding and satisfaction.
  • Monitored transaction activities for potential fraud, implementing preventive measures as necessary.

Teller

First State Bank
02.2016 - 07.2017
  • Disbursed cash and checks accurately while maintaining security of cash drawers.
  • Processed customer transactions promptly, minimizing wait times.
  • Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.

Education

High School Diploma -

R L Turner High School
Carrollton, TX
05-1980

Skills

  • Exceptional customer service
  • Strong work ethic
  • Professionalism and courtesy
  • Excellent time management skills
  • Cash handling and management
  • Positive
  • Stress tolerance
  • Patience and empathy

Timeline

Teller

Prosperity Bank
03.2018 - 10.2024

Teller

First State Bank
02.2016 - 07.2017

High School Diploma -

R L Turner High School

Similar Profiles

CREATE PROFILE