Summary
Overview
Work History
Education
Skills
Certification
Timeline
Server

Cynthia Monroe

Puyallup,WA

Summary

Well-rounded candidate with a passion for providing exceptional customer service. Possesses strong organizational and time management skills, and a thorough understanding of all food and beverage menus. Able to work efficiently in fast-paced environments and handle multiple tasks simultaneously.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Server

IHOP
Puyallup, WA
04.2025 - Current
  • Delivered exceptional customer service, ensuring guest satisfaction and repeat business.
  • Managed food and beverage orders efficiently, maintaining accuracy in order processing.
  • Trained new staff on service protocols and operational procedures to enhance team performance.
  • Handled cash transactions accurately, balancing registers at the end of each shift.
  • Resolved customer complaints promptly, fostering positive dining experiences and loyalty.

Host

Red Robin
Puyallup, WA
01.2025 - 08.2025
  • Built positive relationships with regulars to ensure their loyalty to the establishment.
  • Trained new staff members on proper hosting etiquette and procedures.
  • Provided exceptional customer service to ensure that guests left satisfied.

To-Go Specialist

Red Robin
Puyallup, WA
01.2025 - 08.2025
  • Utilized cash register to accurately process customer payments.
  • Exhibited excellent customer service skills while taking orders and helping customers with their selections.
  • Communicated effectively with customers, kitchen staff, and management regarding any issues that arose during shifts.

Crew Member

Mcdonalds
Puyallup, WA
06.2023 - 10.2023
  • Cross-trained in multiple positions within the store as needed.
  • Restocked shelves with merchandise throughout shift.
  • Utilized problem-solving skills when resolving conflicts among team members or customers.
  • Operated kitchen equipment safely according to standard operating procedures.

Education

Associate in Science (A.S.) - Biology

Cascadia Community College
Bothell

High School Diploma - undefined

Rogers High School
Puyallup
06-2024

Skills

  • Team collaboration
  • Exceptional customer service
  • Cash handling
  • Task prioritization
  • Event planning
  • Sales strategies
  • Workflow optimization
  • Strong work ethic

Certification

Food Handlers License, 2025

Timeline

Server

IHOP
04.2025 - Current

Host

Red Robin
01.2025 - 08.2025

To-Go Specialist

Red Robin
01.2025 - 08.2025

Crew Member

Mcdonalds
06.2023 - 10.2023

High School Diploma - undefined

Rogers High School

Associate in Science (A.S.) - Biology

Cascadia Community College
Cynthia Monroe