Summary
Work History
Education
Skills
Timeline

Cynthia Montalvo

CHASS
Detroit,MI

Summary

Dedicated and organized administrative professional with strong clerical, customer service, and communication skills. Experienced in managing records, data entry, scheduling, phone and email correspondence, and day-to-day office responsibilities. Bilingual in English and Spanish, with fluent verbal and written communication skills. Known for being dependable, detail-oriented, professional, and welcoming when assisting visitors. Committed to providing efficient and supportive clerical services in a school office environment.

Work History

Patient Coordinator and Billing Specialist

CHASS | 2023 - 2024

Completed Medical Billing and Coding Specialist externship

Customer Service Representative & Sales Agent

Fiesta Auto Insurance | 2014 - 2017

Administrative Assistant

MG Income Tax | 2012 - 2014

Education

High School Diploma

Western International | 2012

Skills

Front Office Reception
Bilingual: Fluent in English and Spanish - speaking and writing
Filing & Document Organization
Microsoft Word
Excel
& Outlook
Answer / Direct phone calls
Data Entry
Professional & Friendly Communication
Visitor Check In & Office procedure
Strong Organization & attention to detail
Staff support & Administrative Assistance

Timeline

Patient Coordinator and Billing Specialist

CHASS
2023 - 2024Read More

Customer Service Representative & Sales Agent

Fiesta Auto Insurance
2014 - 2017Read More

Administrative Assistant

MG Income Tax
2012 - 2014Read More

Western International

High School Diploma
Read More
Cynthia Montalvo