Cynthia Moorman
Silver Springs,FL
Summary
Dedicated dispatcher with expertise in radio communication, emergency response, and route optimization. Proven track record in managing service requests and enhancing operational efficiency. Extensive experience in accounts receivable, accounts payable, and scheduling. Over 24 years of experience in the trucking industry as a driver, dispatcher, and office manager.
Overview
5
5
years of professional experience
Work History
Dispatcher
The Villages
The Villages, FL
12.2020 - Current
- Received and dispatched emergency service calls to responders, ensuring rapid deployment of assistance.
- Responded immediately to emergencies by initiating outbound calls to police agencies and emergency contacts.
- Managed incoming service requests, prioritizing dispatch operations to ensure timely responses.
- Assigned drivers to optimal routes based on customer needs to enhance service delivery.
- Resolved issues arising during transportation to enhance service quality.
- Managed a large volume of phone calls while ensuring accuracy in data entry.
- Performed administrative duties such as filing paperwork, updating databases, and preparing documents for review by management staff.
Education
High School Diploma -
George Washington High School
Indianapolis, IN01-1972
Skills
- Dispatch software
- Route optimization
- Vehicle scheduling
- Service request management
- Emergency response
- Radio communication
Timeline
Dispatcher
The Villages
12.2020 - Current
High School Diploma -
George Washington High School