Overview
Work History
Accomplishments
Affiliations
Timeline
Cynthia Michel Ordóñez Benavides

Cynthia Michel Ordóñez Benavides

Marriage and Family Therapy
Renton,WA

Overview

9
9
years of professional experience

Work History

Psychological

PERSONAL ENTREPRENEURSHIP
01.2019 - Current

Official representative

COPIJSUD Bolivia
Cochabamba
01.2015 - 01.2017
  • I am proficient in customer service management
  • Proficiency in reporting management
  • Situations are classified into levels of vulnerability
  • I have experience in cultural management of people
  • I have experience in the warmth and attention that participants need to have the correct information
  • Weekly, monthly and yearly reports are provided
  • I handle interviews with special clients
  • I speak fluent English
  • I provide my work with quality and good spirit
  • I have experience in being a regional supervisor of a human team of up to 50 people

Field Supervisor

  • Supervise the team on how they carry out the surveys Keep an order of the places where the survey process interferes Send reports every day, week, month and year.

Field surveyor

  • Survey vulnerable families in the field
  • Customer Support
  • Preparation of daily, weekly, annual reports.

Trainer

  • Preparation of reports
  • Performance monitoring.

Accomplishments

  • Title: Marriage, Family and Human Relations
  • Institution: Brigham Young University
  • Location: USA
  • Year: Ongoing
  • Advanced English
  • Title: Program teaching life skills, English, algebra, and personal finance
  • Institution: Pathway-BYUI
  • Location: USA
  • Year: 2019
  • Title: Oral Proficiency Interview- computer- Proficiency Guidelines – Speaking
  • Institution: American Council on the Teaching of Foreign Languages
  • Location: CLS MISSION –BOLIVIA
  • Year: 2017
  • In a class that I have taken called Social Media Marketing
  • I learned valuable skills like working in B2B situations and creating the necessary relationships in that type of work to help create bonds between companies through LinkedIn
  • Through working in Facebook, Instagram, TikTok I learned how to connect with the client and help through the Funnel of Conversion
  • I have learned many things in this course and I will be an asset to any company that hires me to help in social media marketing
  • EMPLOYMENT REFERENCES
  • Name: Mark Hansen
  • Company: COPIJSUD-Bolivia Cochabamba
  • Position: President
  • Contact: +12067071326
  • Name: Annie Guerrero
  • Company: COPIJSUD
  • Position: Leader Trainer
  • Contact: 0995533429
  • Name: Carlos Villacres
  • Company: Personal Entrepreneurship
  • Position: Client

Affiliations

I am a proactive, responsible, punctual, enterprising person, teamwork under pressure with excellent results in customer service and, above all, patient care in the psychological area of marriage, family and human relations. I have 3 years of experience as an official representative in COPIJSUD Bolivia-Cochabamba, preparing statistical reports, key indicators, and projection of results, being a trainer and leader of new work teams, and coaching to achieve the goals set. I have experience in customer service to give accurate information. In addition, I have experience in field work in the Social Registry, being a supervisor in charge of the group verifying their work and taking responsibility for key sectors and indicators, also conducting surveys of people in a state of vulnerability to identify any type of situation and help obtain the necessary benefits.

Timeline

Psychological - PERSONAL ENTREPRENEURSHIP
01.2019 - Current
Official representative - COPIJSUD Bolivia
01.2015 - 01.2017
Field Supervisor -
Field surveyor -
Trainer -
Cynthia Michel Ordóñez BenavidesMarriage and Family Therapy