Cynthia O Rodriguez

HCA Physician Services Group - Daily triage regarding cardiac symptoms, procedure scheduling, and patient education. I have worked with Dr. Vinh Nguyen since ~2005, hired by Capital Cardiovascular, moved with Dr. Nguyen to ~2006 Texas Cardiovascular Consultants, name change to ~2015 Texas Heart & Vascular, then acquired by Healthcare Corporation of America (HCA), remote 2021 to 2025 - assigned to all physicians, 2026 - current assignment with Dr. John Dieck.

• Daily triage regarding cardiac symptoms, procedure scheduling, and patient education.
• Improved patient satisfaction by providing compassionate and attentive care.
• Responded to patient requests with appropriate clinical and personal assistance.
• Fostered a positive work environment by collaborating with colleagues, sharing knowledge, and mentoring new nursing staff members.
• Safeguarded patient confidentiality by adhering to HIPAA regulations and maintaining secure medical records.
• Comforted and counseled patients and families throughout care process.
• Answered incoming phone calls from patients to provide basic assistance and triage medical concerns.
• Evaluated patient histories, complaints, and current symptoms.
• Provided education to patients and families regarding health management practices.
• Streamlined patient intake processes, improving overall workflow efficiency.
• Prevented medication errors by meticulously reviewing physician orders and administering medications as prescribed.
• Facilitated effective communication between patients, families, and healthcare providers to ensure continuity of care during transitions between facilities or levels of care.

• Formerly EVINS - Plum Creek Recovery Ranch; Medication administration, triage, and treatment of individuals, for drug & alcohol detox.,
• State School; Infirmary/Casner Units
• Capitol Cardioavascular Consultants; contract purchased for fulltime employment, 2005

• Private duty nursing, Pediatric: Providing total care: hygiene, chest physical therapy (CPT manual/vest), oxygen therapy, suction, ventilator, Gtube feed/change, medication administration, and other duties as assigned.

• Worked with NurseDash (Brookdale Lakeway Skilled Nursing, Brush Country Nursing & Rehab), and KARE (Westminster, Auberge at Onion Creek, Querencia Barton Creek, Trinity Care Center by Caraday Healthcare, SageBrook Nursing Home & Rehab).
• Contractor with various skilled nursing and rehab facilities.

• Discovery Mood & Anxiety ProgramMedication administration, triage, and monitor individuals age 10-17 during treatment program.
• Seton Flu Clinics – administration of vaccine and education.
• Beacon Hospice – end of life care, assessment, and education.
• Daybreak Home – assigned to care for 4-6 patients who may live in the home, total care, from hygiene to Gtube care/feeding, and medication administration, and other assignments as they arise.