Cynthia Ortiz
Yuba City,CA
Summary
Compassionate Personal Care Aide with experience in providing support to elderly and disabled clients in home and facility settings. Skilled in assisting with daily living activities, medication management, and mobility support. Demonstrated ability to build trust and rapport with clients, enhancing their comfort and quality of life. Contributed to positive changes in clients' health and well-being through attentive care and emotional support.
Overview
10
10
years of professional experience
Work History
Caregiver
IHSS In Home Support Services
Roseville, California
06.2015 - 12.2024
- Helped maintain the safety of the client's environment by removing hazards such as rugs or furniture that could cause falls.
- Assisted with meal planning to meet nutritional plans.
- Created safe and positive living situations for clients by communicating with family and other staff about concerns or challenges.
- Maintained accurate records of services provided, changes in client condition, medications administered and other pertinent information.
- Collected and recorded patients' blood pressure, pulse, and respirations (TPRs) to evaluate and note basic health status.
- Helped clients get in and out of beds and wheelchairs.
- Supported bathing, dressing and personal care needs.
- Observed changes in behavior or physical condition that may require medical attention and reported them promptly to supervisor.
- Contacted medical providers on behalf of clients to follow up on appointments.
- Respected the rights of each individual client while maintaining confidentiality of all personal information.
- Followed safe lifting and transferring techniques to transport residents.
Lead Medication Technician
The chalet orangevale
Fair Oaks, California
12.2017 - 10.2023
Med-tech Caregiver
Chateau senior living : the villa
Auburn, CA
04.2016 - 02.2020
- Managed inventory levels of medications and supplies.
- Received telephone calls from physicians, nurses or other healthcare professionals requesting information about medications or supplies.
- Performed filing, copying, faxing and other clerical tasks.
- Cleaned and maintained equipment or work areas according to prescribed methods.
- Conducted regular audits of medication administration records for compliance with regulations.
- Monitored residents with self-administered medications and reported deviation from plans of care to licensed or registered nurse.
- Conducted quality assurance checks on all dispensed medications prior to release to patients.
- Responded promptly to emergency calls from nursing units regarding medication availability.
- Safeguarded patient privacy with strict adherence to HIPAA protocols.
- Supplied, collected and emptied patient bedpans on frequent basis.
- Communicated with physicians regarding drug interactions, contraindications, dosages and allergies.
- Assisted with transferring residents in and out of wheelchairs and adaptive equipment.
- Assisted nurses with wound care for pressure ulcers, bed sores and surgical site wounds.
- Verified patient information and documented medication administration accurately in patient charts.
- Maintained records of controlled substances per state regulations and DEA requirements.
- Provided physical support to assist patients with bathing, dressing and toileting.
Caregiver
Chateau senior living: almond gardens
Auburn, CA
01.2015 - 02.2020
- Maintained accurate records of services provided, changes in client condition, medications administered and other pertinent information.
- Aided with mobility and independence for disabled individuals and continually monitored safety.
- Collected and recorded patients' blood pressure, pulse, and respirations (TPRs) to evaluate and note basic health status.
- Helped clients get in and out of beds and wheelchairs.
- Supported bathing, dressing and personal care needs.
- Observed changes in behavior or physical condition that may require medical attention and reported them promptly to supervisor.
- Contacted medical providers on behalf of clients to follow up on appointments.
- Respected the rights of each individual client while maintaining confidentiality of all personal information.
- Obtained sources of entertainment for clients to provide full and enjoyable daily activities.
- Helped patients during ROM exercises to maintain musculoskeletal functions and increase strength.
- Followed safe lifting and transferring techniques to transport residents.
- Created safe and positive living situations for clients by communicating with family and other staff about concerns or challenges.
Education
High School Diploma -
Parkridge Private School
Long Beach, CA06-2014
Skills
- Compassionate client care
- Documentation
- Medication coordination
- Medication administration
- Patient companionship
- First aid and safety
- Special needs care
- Alzheimer's care
- Medication management
- Housekeeping
- Verbal and written communication skills
- Multitasking and organization
- Behavior redirection
- Records management
- At-home care instruction
- Hoyer lifting equipment
- Medical records management
- Problem-solving
- Patient care
- Dementia care
- HIPAA compliance
- End-of-life care
Timeline
Lead Medication Technician
The chalet orangevale
12.2017 - 10.2023
Med-tech Caregiver
Chateau senior living : the villa
04.2016 - 02.2020
Caregiver
IHSS In Home Support Services
06.2015 - 12.2024
Caregiver
Chateau senior living: almond gardens
01.2015 - 02.2020
High School Diploma -
Parkridge Private School