Cynthia Padilla
Oakdale,CA
Summary
Gain employment in a medical office and provide clerical and back office support to the team of office professional.
Professional in correctional facility management, known for strong standards and results-driven performance. Extensive experience in enforcing regulations and maintaining order within facilities. Valued for collaborative spirit and adaptability, with skills in conflict resolution and surveillance.
Overview
32
32
years of professional experience
Work History
Correctional Officer
California Department of Corrections and Rehabilitation
Jamestown, CA
03.2020 - Current
- Monitored inmate activities to ensure safety and security within facility parameters.
- Conducted regular inspections of cells and common areas to maintain compliance with regulations.
- Responded swiftly to incidents, de-escalating situations through effective communication and conflict resolution techniques.
- Trained new correctional officers on procedures, safety protocols, and emergency response actions.
- Searched cells of inmates to identify and confiscate contraband and other prohibited items.
- Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
- Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
- Escorted inmates to and from cells, court, hospitals, and medical appointments.
- Conducted routine and emergency head counts.
- Assisted in the training of new correctional officers, providing guidance on best practices and procedures.
- Prepared, processed and maintained forms, reports, logs, records, and activity journals.
- Collaborated with fellow officers to maintain a secure environment for staff, visitors, and inmates.
- Prevented escapes by diligently inspecting perimeters, doors, windows, gates, fences, and other access points throughout the prison complex regularly.
- Tracked inmates through head counts, visitor logs, and scheduled activities.
- Maintained accurate records of inmate incidents or infractions using electronic databases or written logs as required.
Biller / Accounts Receivable
Stanislaus Eye Consultants
Modesto, CA
09.1993 - Current
- Inputting data, demographic, insurance information
- Assign ICD-9 to physicians diagnosis and various other CPT codes with correct level of service
- Post/Reconcile insurance and patient payments
- Research and resolved incorrect payments, EOB rejections and other issues with outstanding accounts
- Send primary and secondary claims
- Follow up on insurance and patient aging
- Resubmit insurance claims when necessary, with knowledge of timely filing restrictions
- Monthly processing of patient statements
- Answer and resolve patient billing inquiries
- Set-up management practice software for submission of electronic claims to clearinghouse.
- Work with clearinghouse to resolve and file compatibility issues.
- Knowledge of PQRS
- Medicare revalidations
- Contracting with HMO and PPO Insurance
- Calculating and inputting current fee schedules into system
- Back up front office when necessary
- Schedule surgeries
- Check patients eligibility and benefits
- File preauthorization's
- Medical biller for five Ophthalmologist, and subspecialties general, glaucoma, retina, cornea and oculo-plastics
Education
Licensed Cosmetologist -
Adrian's Beauty College
Modesto, CA08.1992
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Oakdale High School
06.1991
Skills
- Organized, attention to detail, energetic
- Outgoing front office biller with 22 years of experience in private practice
- Ability to work in a fast-paced setting
- Demonstrate excellent communication and critical thinking skills
- First aid training
- Emergency response
- De-escalation techniques
- Conflict resolution skills
- Inmate supervision
- Correctional facility procedures
- Policy enforcement
- Restraint techniques
- Inmate monitoring
- Safety and security enforcement
- Self-defense tactics
- Search and seizure procedures
- Observation
- Contraband seizure
- Safety
- Relationship building and management
Timeline
Correctional Officer
California Department of Corrections and Rehabilitation
03.2020 - Current
Biller / Accounts Receivable
Stanislaus Eye Consultants
09.1993 - Current
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Oakdale High School
Licensed Cosmetologist -
Adrian's Beauty College