Cynthia Parish
Las Vegas,NV
Summary
Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques.
Overview
8
8
years of professional experience
Work History
From End Cashier
Lowes Home Improvment
02.2015 - 07.2015
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Welcomed customers and helped determine their needs.
- Assisted customers with returns, refunds and resolving transaction issues.
- Monitored self-checkout systems and provided help in resolving complex problems.
- Assisted customers in opening up credit cards.
Head Cashier
Lowes Home Improvment
07.2015 - 06.2019
- Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
- Resolved escalated customer disputes with special actions such as discounts.
- Led cashiers and associates in providing thoughtful customer service.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
Home Decor Specialist
Lowes Home Improvment
06.2019 - Current
- Developed key client relationships, providing design solutions that met needs and budgets without compromising quality or design intent.
- Determined personalized needs, tastes and design preferences through thorough client consultations.
- Developed space planning concepts, color palette selections, and textile presentations.
- Communicated product information, installation methods and product upgrade options.
- Illustrated visual concepts during client presentations through detailed plans and sketches.
- Communicated blind information for privacy, heat/cold, modern, and tradition style.
- Produced detailed cost estimates and coordinated with vendors to deliver budget-friendly solutions.
- Responded to customer calls and emails to answer questions about product and services.
Education
High School Diploma -
Rancho High School
Las Vegas, NV06.2015
Skills
- Customer Service
- Multitasking
- Bilingual
- Money Handling
- Window treatments
- Work Orders
Timeline
Home Decor Specialist
Lowes Home Improvment
06.2019 - Current
Head Cashier
Lowes Home Improvment
07.2015 - 06.2019
From End Cashier
Lowes Home Improvment
02.2015 - 07.2015
High School Diploma -
Rancho High School
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