Kenya Griffin
Mckinney,Texas
Summary
Dynamic professional with a proven track record at Raising Cane's Restaurants, excelling in customer service and cash handling. Enhanced customer satisfaction by reducing wait times and resolving concerns swiftly. Adept at maintaining cleanliness and organization, demonstrating reliability and punctuality. Skilled in active listening and problem-solving, fostering repeat business and operational efficiency.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Drive-Thru Cashier /Front End Cashier Assistant
Raising Cane's Restaurants
McKinney, TX
01.2026 - Current
- Processed customer orders accurately and efficiently in high-volume drive-thru environment.
- Maintained cash register operations, ensuring balanced transactions and compliance with financial procedures.
- Trained new team members on service protocols and operational standards to enhance performance consistency.
- Implemented strategies to reduce wait times, improving overall customer satisfaction during peak hours.
- Monitored inventory levels of supplies, facilitating timely reordering to prevent shortages during busy shifts.
- Resolved customer concerns swiftly, enhancing guest experience and fostering repeat business through effective communication.
- Took orders at drive-thru or front counter and accurately processed payments to provide guests with great service.
- Maintained clean and organized workstations, adhering to strict health and safety guidelines.
- Balanced cash drawer at beginning and close of shift.
Hair Salon Assistant / Hair stylist /Hair Braider
Deina Braiding Salon
McKinney, TX
01.2023 - Current
- Assisted stylists in preparing tools and products for client services.
- Maintained cleanliness and organization of salon workstations and common areas.
- Supported inventory management by restocking supplies and tracking usage levels.
- Provided exceptional customer service, greeting clients and addressing inquiries promptly.
- Adapted quickly to changing priorities while maintaining a positive attitude in fast-paced environment.
- Cleaned and sanitized styling stations between clients, promoting a healthy environment for both staff and patrons.
- Prepared clients for hair cuts and styles with soothing shampoo work.
- Answered telephone calls to provide information and schedule new appointments.
- Managed appointment scheduling and confirmed bookings, resulting in efficient salon operations and minimal wait times for clients.
- Assisted stylists with color mixing and application, ensuring accurate results and satisfied clients.
- Maintained inventory levels of salon products, reducing waste and ensuring availability for client use.
- Offered exceptional service and support to walk-in and scheduled customers.
Teacher's Assistant
Abundance of Faith Childcare Center
McKinney, TX
01.2024 - 12.2025
- Assisted lead teacher in developing and implementing lesson plans for diverse learners.
- Supported classroom management through effective behavior intervention strategies.
- Provided individualized support to students, enhancing learning outcomes and engagement.
- Collaborated with educational staff to adapt instructional materials for varied learning needs.
- Monitored student progress and provided feedback to facilitate academic growth.
- Supported classroom maintenance and upkeep, organizing books, and materials.
- Facilitated activities in small groups to reinforce concepts taught by class teacher.
- Copied, organized and distributed classroom assignments or other paperwork.
Education
High School Diploma -
Mckinney High School
McKinney, TX05-2027
Skills
- Cleaning and sanitation
- Excellent communication
- Customer service
- Problem-solving
- Flexible schedule
- Reliability and punctuality
- Cash handling
- Food safety awareness
- Patience and empathy
- Order accuracy
Accomplishments
- Documented and resolved customer issues which led to customer service.
Certification
none at this time
Languages
English
Full Professional
Timeline
Drive-Thru Cashier /Front End Cashier Assistant
Raising Cane's Restaurants
01.2026 - Current
Teacher's Assistant
Abundance of Faith Childcare Center
01.2024 - 12.2025
Hair Salon Assistant / Hair stylist /Hair Braider
Deina Braiding Salon
01.2023 - Current
High School Diploma -
Mckinney High School