Anika Hall-Ulrich
Jacksonville,FL
Summary
Experienced and dependable worker with a proven track record of efficiently completing tasks in various settings. Skilled in customer service, hospitality, manual labor, equipment operation, and maintaining a clean and organized workspace. Safety-conscious with a strong work ethic and the ability to adapt to different and fast-paced environments. Ready to contribute to a dynamic team and make a positive impact.
Overview
3
3
years of professional experience
Work History
Drive-Thru Cashier/Front End Cashier
Sonny's BBQ
Jacksonville, FL
10.2022 - Current
- Performed opening duties such as setting up registers with required supplies for shift operations.
- Prepared food items according to company standards for quality and presentation.
- Operated drive-thru window efficiently to ensure fast order processing times.
- Kept work area organized during shifts by properly storing utensils, cleaning tools, ingredients.
- Provided friendly customer service by addressing customer inquiries and resolving complaints in a timely manner.
- Completed end-of-shift tasks such as counting money in register drawers and reconciling transactions with receipts.
- Worked nights, weekends, and holidays, and maintained calm, pleasant demeanor.
- Answered phone calls to assist customers with questions and orders.
- Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
- Delivered food orders to curbside efficiently and promptly.
- Use the equipment in the kitchen effectively to prepare and cook food orders.
Restaurant Hostess
The Taproom at Dubsdread
Orlando, FL
09.2021 - 07.2022
- Greeted customers and escorted them to their tables.
- Maintained cleanliness standards in the dining area including wiping down tables and chairs between seatings.
- Performed opening and closing duties such as restocking supplies and cleaning work areas.
- Answered calls with an appropriate greeting and provided information about menu items or services offered.
- Managed reservations, waitlists, and special requests for large parties.
- Arranged seating based on customer and restaurant preferences.
- Assisted with setting up banquet rooms for special events.
- Resolved customer complaints in a professional manner while maintaining a positive attitude towards guests.
- Took to-go orders and brought them to customers.
Server
Swan Drive-In
Blue Ridge, Georgia
07.2021 - 07.2021
- Monitored dining room for cleanliness and proper set-up at all times.
- Accurately recorded orders on cash register and point-of-sale system.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Delivered food orders promptly and courteously.
- Prepped food and drinks.
Babysitter
(multiple families)
, FL
- Tailoring activities based on the individual needs of each child under care.
- Providing a safe environment for children to explore their curiosity and creativity.
- Engaging in age-appropriate activities like reading stories or playing games.
- Assisting with meals, snacks, and bedtime routines for the children.
Education
GED -
Ged Testing
Jacksonville, FL07-2024
Skills
- Quality Control
- Order Fulfillment
- Food Service
- Cash Handling
- Customer Service and Hospitality
- Reliability
- Teamwork Skills
- Effective written and verbal communication
- Cleaning and sanitation
- Problem Solving
- Great Attitude
- Attention to Detail
- Punctual
References
References available upon request.
Timeline
Drive-Thru Cashier/Front End Cashier
Sonny's BBQ
10.2022 - Current
Restaurant Hostess
The Taproom at Dubsdread
09.2021 - 07.2022
Server
Swan Drive-In
07.2021 - 07.2021
Babysitter
(multiple families)
GED -
Ged Testing
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